Sian Muller Email & Phone Number

Melbourne, Australia

- Use the appropriate and most effective techniques required for each client, including effleurage, deep tissue massage, trigger point therapy, muscle energy techniques/passive stretching- Take case history, assess clients physical conditions and develop an appropriate treatment plan- Assess and treat specific injuries, including sports injuries- Provide rehabilitation, stretching and general health advice- Referring clients to other therapists when needed- Discuss with clients regarding their medical histories and their condition- Keeping clients information confidential and maintaining clients treatment records- Providing clients massages in the comfort of their own chosen environment- Evaluated clients' soft tissue condition, joint feature and function, muscle strength, and range of movement ! Meet with each new client to develop a therapy plan based on their individual needs and wants

Rockbank, Victoria

Effectively managed and motivating a team of 20+ ensuring efficiency while increasing revenueManaged inventory stock levels and key decisions regarding stock control and orderingAnalyzed and managed sales figures and successfully forecasted future sales volumes in an effort to maximize profitsUtilized information technology to record sales figures for data analysis and forward planningWelcomed customers and performed needs assessments to identify goods and services ensuring the best fit for their needsContinuously exceeded customer service expectations.Responsible for opening and closing the cash registers and financial duties including: counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.Responsible for extending promotional information to customers regarding current sales and promotions, policies regarding payment and exchanges, and security practices