• Overseeing Novigi’s ways of working to ensure consistency and leverage across the business • Documentation and production of guidelines to support the understanding of Novigi processes and systems. • In collaboration with Growth, Delivery and Corporate Services teams, lead the development and enhancement of key Novigi systems including CRM, HRIS and Sharepoint.• Manage the transition and implementation of new HRIS system, corporate travel application and desk booking software. • Support transition from Google to Microsoft• Support operational streams in one transfer of business (80 new employees) and one company acquisition (60 new employees)• Leadership of small operations team overseeing the operations of Delivery and Growth teams.• Requirements gathering from the business in relation to potential new systems and existing system enhances/changes• Ownership of Novigi’s integration platform from a business perspective. • Management of all Australian based offices in Wollongong, Sydney and Melbourne• Monthly client invoicing

Worked as a waitress at a Michelin awarded restaurant/pub/hotel located in rural Wales while travelling.

• Designed, coordinated and distributed collateral - including flyers, pull-up banners, branded USB drives, tablecloths, posters, PowerPoint slides, conference programs, brochures and more.• Coordinated and managed several small community events, barbeques, academic seminars, workshops, small lunches for international delegates and an international conference for over 700 delegates and presenters. Utilised Eventbrite for assistance with promotion and ticket sales.• Worked with local, national and international health and science publications, as well as general news outlets, to promote research outcomes achieved at the ARC Centre of Excellence for Electromaterials Science (ACES). This included constructing press releases, arranging media interviews and coordinating media on site, as well as arranging and briefing the talent.• Managed organic and paid social media - including strategy, content calendar, content creation and active posting - Facebook, Twitter, Linked In and YouTube • Worked towards yearly Key Performance Indicators (KPIs)• Managed website content for using the CMS Web Showroom. This involved ensuring staff biographies were up-to-date, the event calendar was well maintained, press releases were posted in a timely manner and a weekly blog was uploaded. I was also required to produce relevant and creative content for the blog at least once per week. • Managed internal communications across the organization comprising of eight Australian universities plus five international partners. This was managed through fortnightly internal e-newsletters, posters, meetings and communications presentations, as well as additional emails as needed. • Distributed external email newsletters, monitored subscriptions and worked to build a tailored email-marketing database.• Worked with researchers to tailor scientific language for a general audience to be used in grant and award submissions, media articles and layperson abstracts for scientific journals.

• Developed overall communications strategies and assisted with brand strategies that satisfied the client brief.• Created social media strategies, content calenders and managed a social media accounts for a variety of clients.• Assisted in promoting the company’s own reputation using social media strategy, promotion of an online course and assisting with a face-to-face communications workshop for small business owners.• Used ASANA project management software to manage time and work remotely with colleagues, graphic designers etc.• Managed subscription lists, drafted, designed and distributed email marketing using the software MailChimp.

• Primary administrator of the company’s Instagram and Facebook pages.• Monitored clients media coverage, media hits and other data using MediaNet, Factiva and Meltwater as well as manual searches and Google Alerts.• Managed and advised on a number of client Facebook and Instagram pages• Coordinated media activities onsite at a geographically remotely located music festival with over 8000 attendees. Also managed public relations activities before and after the event. Assisted with backstage management. Worked closely with the artists’ publicists, PAs and producers to ensure that the needs of both parties were met regarding media coverage and backstage requirements. Managed media interviews during the event as well as managing the media pit during each of the artist sets. Managed the Facebook (50K) and Instagram (4K) accounts for the event, assisted with re-designing the event website, providing feedback and creating content for the page. Liaised with the graphic designer to create merchandise, signage and the event program. Liaised with the photographer and videographer regarding the creation of content before, during and after the event. • Constructed monthly reports for retainer-based clients and end of campaign reports for clients that were project-based. • Weekly, fortnightly or monthly work in progress (WIP) meetings with clients, ( writing agenda and taking minutes for each).• Produced on-message media releases and media alerts for a variety of clients and media outlets. • Assisted in the organisation of press events including the compilation of invitation lists, distribution of media invites, arranging media favours and arranging of the event (decorations, food etc.)Clients: Big Run Events + Birdsville Big Red Bash, Mirvac Retail Sector, Luna Park Sydney, Fort Denison Restaurant, Cairns Indigenous Art Fair (CIAF) and CIAF at the Virgin Australia Melbourne Fashion Festival, Dirt N’ Dust Festival, Shelby’s Sidecar Tours, Intel (Vivid Sydney).

Willing to learn and excited to pursue a career in PR, Sian began her career with a junior position in a hard-working, fast-paced agency environment.

Fine dining establishment in the upstairs area, more contemporary restaurant downstairs specialising in tapas-style share plates and cocktails. Basic Waitressing including: - Food and drink orders- Carrying drink trays and multiple plates of food- Clearing tables and re-setting- Cash and EFTPOS Payment- Weddings and functions

Interned for the Communications and Events Team at Bathurst Council throughout campaigns such as the Bathurst Bicentennial Celebrations and Supercheap Auto Bathurst 1000 Race Week 2015. Took lead in arranging the Window Display Competition for local businesses. • Planned and implemented my own event alongside another intern to run in conjunction with the annual Bathurst 1000 activities (a 1000 km touring car race, based at Mount Panorama race track).• Prepared and distributed a media release for local media to promote the event to small businesses in the town.• Wrote and recorded two short radio advertisements for the event.• Worked alongside local businesses to involve them in a ‘window dressing competition’. I personally promoted the event door-to-door and kept an accurate list of businesses entered into the competition. • Packed and distributed ‘goody-bags’ to facilitate businesses with the decoration of their windows. • Judged the winners of the competition and arranged media coverage of the winning businesses.

• Reception work based at the club’s front entrance. Duties included signing customers in for their club activities, answering phone enquiries and emails, collecting cash, EFTPOS or cheque payments.• Assisted management with banking of cash payments.• Compilation of members’ data into the PCYC computer database and organisation of hard copy forms for filing.• Assisted in the planning of the School Holiday Care activities calendar and supervised up to 60 children daily.• Balanced the daily till takings and ensured that the club was secure for the evening at the close of shift. • Assisted in the design of promotional materials for club activities.

Interned with Weber Shandwick Australia across a number of teams including healthcare, consumer, technology and Creation PR. • Updated media lists and coverage reports.• Tracked social media engagement and sentiment across a number of channels.• Worked alongside a variety of departments in the public relations consultancy - including health, consumer and government.• Liaised with media to send product samples on behalf of a client.• Packed gift baskets for a client event.• Attended weekly client WIP meetings and company debriefs.• Fulfilled ‘odd jobs’ such as filling team coffee orders, buying stationary and sending packages via courier.

Waitressing and bar duties in fine dining and bistro-style establishment. Also performed duties at functions and weddings. Responsibilities:- Cash and EFTPOS handling- Clearing and resetting tables- Taking orders and serving food- Pouring drinks (beer, wine and spirits)- Barista duties- Carrying trays of drinks and multiple plates- Customer service- Functions (parties, weddings, Christmas and New Years, buffet style Sunday roasts etc.)

Aiding the teaching process for students in the Newcastle University School of Medicine by acting as a patient before and during exams. Responsibilities: - Memorising a script and portraying that character during the session- Communication skills- Being respectful of students learning

Underground Epicureans is a small event business in Newcastle running 'underground' dinners at unique locations often catered by renowned chefs. This particular event was held at an old theatre and revolved around a 'vintage cinema' theme.Responsibilities: - Sourcing tables, chairs and decorations for the event- Cleaning and setting up the event venue- Ensuring the event ran smoothly as per event schedule- Problem solving- Stocking the bar area and serving alcohol to guests

Coles Bathurst Dairy Department, including freezer, dairy and other refrigerated goods. Responsibilities: - Keeping to KPIs- Unloading stock onto shelves- Lifting heavy items- Stocktake- Customer service

Seasonal position that involved working on Christmas/Santa Claus photography at Stockland Greenhills Shopping Centre. - Working with lighting equipment, DSLRs and computer software- Capture and print professional photography- Communicating with and entertaining children- Customer service- Cash handling and EFTPOS

Working in the customer service team to provide Coles customers with the best experience possible. Responsibilities: - Customer service- Operating checkouts and Point of Sale (POS) systems- Cash handling and EFTPOS- Stocktake- Meeting KPIs