Key Responsibilities:• Managing and supervising two staff members within the organisation• Responsible to maintain and safeguard the effectiveness of the key processes of the ISO 9001: 2015• Performing audit follow-up activities related to raised non-conformances to verify effectiveness of corrective actions and implementation of preventive actions• Evaluating the effectiveness of action plans by driving continual KPI improvement• Developing and updating inputs key procedures to comply with business processes, external regulations and quality accreditations• Collaboration with senior development engineer on continuous improvement projects to map corrective and preventive actions• Reviewing the effectiveness of the quality systems and managing the implementation of changes to address system improvement• Assessment of needs and expectation of the company’s interested parties to mitigate risks• Creating procedures and workflows to gather the site’s actual data and producing performance report• Development and design of the company’s core process model• Providing weekly and monthly analytical management report for clients• Mastering all registered quality assurance documentsKey Achievements:• I successfully led the external audit performed by the SAI Global for the QMS (ISO 9001:2015) and WHS (ISO 45001:2018) in 2021, resulting in company accreditation.

Key Responsibilities:• Monitored and analysed the Container Deposit Systems technology performance• Established and Implemented ISO 9001:2015 and ISO 45001:2018 standards• Monitored/managed company’s conformance along with external stakeholders • Identified quality issues, investigated root cause, and made recommendation for corrective and preventive actions• Provided a range of weekly & monthly analytical audit reports to the board of directors and recycling depots management• Ensured the quality and safety risks are controlled in using the company’s technology• Provided technical support upon clients’ request• Participated in continuous improvement in upgrading the Company’s technology

Ersal Makhzan is established in 1987 as an LPG cylinder and pressure vessel manufacturer in a large scale. It has been a member of Australia & Iran Chamber of Commerce and Industries since 2017.Key Responsibilities:• Led and managed a team of four• Investigated, evaluated, interpreted and provided analytics to fill the identified business process gaps• Contributed to the forecasting, planning, executing and reviewing of all quality strategies for ongoing continual business improvement• Reviewed assurance reports, identifying breakdowns in business processes, overseeing remediation activities• Built a collaborative partnership with company’s consultants and external providers to provide advice and recommendations to the supply chain• Raised awareness of team members to promote process approach and risk-based thinking by conducting regular training coursesKey Achievements:• I contributed to the significant growth of approximately 34%, in supply through a comprehensive assessment and adjustment of the time and motions for each working stations.• I maintained and externally audited for the surveillance by the Bureau Veritas – France (ISO 9001:2015)

Key Responsibilities:• Planned and maintained up to date internal audit schedules• Tracked the progress of all quality activities to conform the business objectives• Initiated quality policy and process map to achieve the quality targets• Delivered training and education to all stakeholders around quality to ensure a quality cultureKey Achievements:• I implemented and externally audited by the Bureau Veritas – France – Certificated Body for the Quality Management Systems ISO 9001:2015 leading to accreditation.