• Administer and maintain Atlassian tools, including Jira, Confluence, Bitbucket, Opsgenie, and Statuspage, ensuring seamless operation and performance.• Configure and customize Jira instances to align with specific team and project needs, enhancing workflows and productivity.• Design and implement Jira workflows, issue types, custom fields, and screens to match business requirements and optimize project tracking.• Monitor and troubleshoot Jira performance, addressing technical issues proactively to minimize disruptions and ineffectiveness.• Integrate Jira with other tools in the technology stack to improve collaboration and reporting across the organization.• Provide training and support to teams, ensuring effective usage of Atlassian tools and best practices.• Experienced in leveraging various Atlassian plugins and marketplace apps to extend Jira functionality.• Proficient in JSM asset management and creating efficient automation rules to simplify repetitive tasks.

Pre-Prod and Prod deployments (both greenfield and upgrades/changes)Atlassian Tools' all administration activities and configuration changes (Jira, Confluence, Bitbucket)CI/CD Process, Release Management processCreate/Update/Maintain Ansible scripts for deployment activities Analyze the deployment process, prepare a detailed deployment architecture document setLow-Level Design Performs or leads the software installation, configuration, and integration in customer/partner environments. Closely works with the customer during the deployment progress as technical and after the deployment does the tests with the customer.Assists customer during and after the deployment progress with their questions and help them understand easily the newly deployed product.Troubleshooting to resolve systems and product-related issues.

Coordinates the test processes and deliveries of software packages to PreProd & Production through the lifecycle of delivery.Management of Application and Middleware Software Test teams. Objective definitions, achievement of objectives meeting, conducting job interviews.Technical guidance of team members on all aspects of test processes and troubleshootingWorking in Agile TeamsJira Project and Site Administration

Scheduling and controlling the movement of Releases to Test environments and to Production , maintaining information about configuration items required to deliver an IT Service including their relationship through the lifecycle of delivery. Ensuring that the correct components are released and the backward compatibilities& interoperabilities of the sequential releases.Builds and maintains the test environments that are used to manage the new releases and its configuration items & integrations.Finalizes and communicates the final release product or service to be rolled out to the operation groups, co-operationg with the operation teams ,deployment planning and contributes to back out plans and procedures.Driving development, deployment and operations teams to collaborate more closely during production release events.Applies release/configuration changes made in production to pre-production and test environments and approves the changes.Prepares documentation and maintain release information of product/services and cros matrix effects, interoperability between products/services’ releaseEnsures the preperation of release deployment policy and backout plan procedures, follows and keeps the history of release tests.Follows release acceptance inline with Validation& Service acceptance and Operation teamsProvides the required information and release packages about tested release and configuration to the Operation teamsFollows the defects of product/services releases and ensures/plans the defect fixes with the related stakeholders according to defined priorities and urgency of the problems.Provides technical advice and guidance to collegues on any aspect of releases , where appropriate, troubleshooting problems with applications on test environments and production release packages deployment

Operation & Maintenece ,ATP/iATP tests, installations and configurations of INOX IN platforms.Providing detailed analysis of the encountered problems for the immediate solution and taking preventive actions, Coordination between development, test, support, operations and project management groups. Prime functions for NINA project at VTEK SI

Operation & Maintenece ,ATP/iATP tests, installations and configurations of INOX IN platforms. Prime functions for NINA project at VTEK SI

Operation & Maintenece , installations and configurations of INOX IN platforms .

- Functionality, benchmark tests for Canvas SMSC module. -Validations for upgrade and signaling module replacements with SIGTRAN- Support and troubleshooting for all of the Canvas SMSC/USSD implemented sites. - Installations, configurations, test and troubleshooting of HP sigtran platforms with using SMSC/USSD as tcap user. Also validation and support activities.- MAP, INAP/Camel signaling core tests- Designing test plans, cases and scenarios. - Signaling installation/configurations - Benchmark and functionality tests of OpenCall Media Platform. - Designing test plans, cases and scenarios. - Sanity and regression testing of new releases, software and load testing

- Operation and maintenance of Siemens IN service platform. - SS7 network administration tasks - Technical consultancy for equipment selection & vendor relations for VAS platforms.

- Implementation, commissioning, O&M support for HP OpenCall based Nokia Intelligent network platform and administration of prepaid services.

- Operation and Maintenace of Nokia IN (based on HP OpenCall) and Comverse Prepaid Services Platform- SS7 troubleshooting, configuration and commissioning of new platforms, and 24/7 operational assistance.