Selling various steel materials through phone and in-person visits, identifying new sales opportunities by researching potential clients' needs. Developed and maintained client relationships for repeat business. Negotiated prices and terms of sale. Collaborated with the operations team to ensure timely delivery of materials, ensuring client satisfaction and smooth operations.

Proven track record in fostering enduring client relationships through regular engagement and communication. Proficient in the sales process, encompassing lead generation, customer needs assessment, formal proposal submission, negotiation, order finalization, and delegation for processing. Facilitated techno-commercial agreements between European and Asian mills and clients based on project requirements. Maintained a comprehensive understanding of products and services, conducting market surveys, analyzing pricing trends, forecasting, and monitoring competitive activities. Successfully tackled new managerial challenges. Spearheaded the development of flat products business in Europe, U.A.E, Saudi Arabia, Oman, Kuwait, Bahrain, and Pakistan, catering to fabricators, re-rollers, pole manufacturers, contractors, Stuckists, and traders.

In my capacity, I oversee the complete sales cycle, from initial negotiation to closure, managing customer inquiries via various channels. I handle daily metal fixation activities with the London Market Exchange, compile reports, prepare commission statements, and manage claims. Additionally, I ensure accurate item creation based on customer specs, follow up on payments, negotiate with key customers, and identify cost-saving opportunities. I also conduct individual sales activities, investigate lost sales, provide guidance to new staff, and actively participate in industry events to stay updated.

I coordinate globally with customers and mills, focusing on regions like Europe, CIS, India, and Brazil. This involves overseeing all orders and sales processes, including comprehensive order reporting. Collaborating closely with Commercial and Logistics departments ensures timely order fulfillment. I handle claim management, support pricing and quotations, and assist in client negotiations. Cooperation with the finance department addresses invoice and pricing concerns. Building and maintaining strong customer relationships ensures satisfaction and consistent orders. I provide guidance and training for staff development and stay updated through training sessions and mill visits.

I oversee documentary credit processing for export and import transactions, promptly preparing shipping and associated documents for bank submission. I liaise with insurance companies and banks, execute telegraphic transfers, monitor payments, coordinate shipping terms, and track shipments to ensure timely delivery.