Sibi John

Sibi John Email and Phone Number

Business Operations Manager @ RAKwireless
Mumbai, MH, IN
Sibi John's Location
Mumbai, Maharashtra, India, India
Sibi John's Contact Details

Sibi John work email

Sibi John personal email

About Sibi John

With 18 yrs of rich experience in Telecom wireless Industry. Having worked in access technologies like Wi-Fi, WiMAX, & LTE (small cell). Handled multiple Roles - Network Operation Manager, RF Planning & Optimization, Technical Support, Pre-Sales, L2 TAC, consultant etc. Conducted several POCs (proof of concept), Trainings, participated in network launch and provided technical support in both India and abroad. Experience in deploying E2E network from product development phase to customer acquisition.Good knowledge of IP Network, actual work experience in both RAN & CORE nodes of the network. Experience in multiple RF tools. Potential Solution Architect for an end to end WiFi network. Worked in Public Hotspots, Stadium WiFi, Enterprise WiFi, Mobile Data Offload, Cloud based WiFi & VoWiFi.• Practical Industrial Experience in following OEM:-

Sibi John's Current Company Details
RAKwireless

Rakwireless

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Business Operations Manager
Mumbai, MH, IN
Website:
rakwireless.com
Employees:
61
Sibi John Work Experience Details
  • Rakwireless
    Business Operations Manager
    Rakwireless
    Mumbai, Mh, In
  • Rakwireless
    Network Specialist
    Rakwireless Jul 2023 - Present
    India
    • AWS cost analysis - Forecast and find measures to control cost with optimal resources• Monitor operational and security procedures in network, user & license management.• Manage security operations in network through firewall, Intrusion Prevention, MDM and other platforms.• Diagnose and resolve software, access and network problems.• Oversaw and manage operational in network, related systems administration and regular maintenance.
  • Amazon
    Network Operations Manager
    Amazon Jan 2019 - Jul 2023
    Mumbai, Maharashtra, India
    • Designed and implemented strategic business plan objectives to bring mobile CDN in residential sector• Collaborated with ISP to expand network coverage and promote brand mission and values.• Achieved company objectives by leveraging internal resources and collaborating with colleagues.• Managed Network Operating Center (NOC) technical infrastructure and network performance.• Oversaw distribution of patches and new software releases to support network operation and integrity.• Provided network debugging and troubleshooting services in response to user-reported faults• Installed monitoring tools, defined alarm conditions for automated responses to faults• Organized preventive maintenance by examining work schedules and minimum service disruptions.• Devised scripts and automation tools to improve system efficiency.• Analysed network traffic and performance metrics to optimize system performance.• Resolved issues and escalated problems with knowledgeable support and quality service.
  • Amazon
    Network Planning Engineer
    Amazon Sep 2017 - Dec 2018
    Mumbai, Maharashtra, India
  • Reliance Jio Infocomm Ltd
    L2 Tac Wi-Fi Sme
    Reliance Jio Infocomm Ltd Jan 2016 - Sep 2017
    Navi Mumbai
    • Delivered Tier-3 support and SME input to internal and external customers.• Suggested software and hardware modifications to reduce lag time and improve overall speed.• Communicated with stakeholders to share critical technical information and deliver project updates.• Manage diverse Networks - Stadium Wi-Fi, Public Hotspots, College & Universities Wi-Fi• Responded to support requests from end-users and walked individuals through basic troubleshooting.• Documented faults and bugs for referral to development staff for use in updates.• Advised senior personnel on potential process improvements to increase support quality
  • Ericsson
    Pre-Sales - Mbb - Wifi
    Ericsson Feb 2014 - Dec 2015
    Gurgaon, India
    • Gained extensive knowledge of products and services to provide best-in-class sales engineering.• Worked with customers and engineering team to determine equipment needs and system requirements.• Worked closely with sales team on understanding customer requirements and promoting products• Contributed additional revenue to sales plans through resale opportunities.• Wrote detailed technical documentation for company products.• Collaborated with cross-functional teams to deliver successful product implementations.• Responded to specific customer requests, including RFP responses and industry-specific solutions.• Delivered technical presentations matching audience level of expertise to explain products and services.
  • Pronto Networks
    Pre-Sales
    Pronto Networks Dec 2012 - Feb 2014
    Bengaluru Area, India
    • Design OSS/BSS & Wireless solution for mesh network and Wi-Fi Hotspot• Network Solution design, Training, RFP, Demonstration, BOM etc• Meeting with customer to understand requirements and design a solution.• Organized product demonstrations and trial installations of equipment to promote products.• Configured and modified product systems to meet customer-specific needs.• Created product training plans centered on customer success and satisfaction.
  • Alvarion Ltd.
    Technical Support Engineer
    Alvarion Ltd. Apr 2009 - Jul 2012
    Gurgaon, India
    • Global Technical support on Alvarion products (WLAN/ WiMAX)• Conduct Proof of concept tests for operators and ISPs in India and Globally• Troubleshooting network/product related issues remotely• Product based training to Operators & their service partners.• Served as primary point of contact for support relating to owned solutions and products.• Communicated with stakeholders to share critical technical information and deliver project updates.
  • Tulip Telecom
    Rf Planning Engineer
    Tulip Telecom Jun 2006 - Mar 2009
    New Delhi Area, India
    •Testing RF devices of different vendors in different technologies.•Designing network, based on DTM, Clutter and available resources.•Conducting Technical trainings for Site Survey, O&M.•Managing RF spectrum in four southern states of India.•Managing POPs in Delhi-NCR region. •Analyzing the Site survey report conducted by field technicians.

Sibi John Skills

Rf Nms Voip Network Design Bss Telecommunications Ip 4g 3g Gsm Wireless Networking Tems Rf Engineering Qos Rf Planning Lte Wifi Wireless Pre Sales Wimax Routing

Sibi John Education Details

Frequently Asked Questions about Sibi John

What company does Sibi John work for?

Sibi John works for Rakwireless

What is Sibi John's role at the current company?

Sibi John's current role is Business Operations Manager.

What is Sibi John's email address?

Sibi John's email address is si****@****ril.com

What schools did Sibi John attend?

Sibi John attended Sikkim Manipal University Of Health, Medical And Technological Sciences, Lingaya's University.

What skills is Sibi John known for?

Sibi John has skills like Rf, Nms, Voip, Network Design, Bss, Telecommunications, Ip, 4g, 3g, Gsm, Wireless Networking, Tems.

Who are Sibi John's colleagues?

Sibi John's colleagues are Love Centeno, Ken Yu, Karla Michelle Jimenez, Chun-Yu Wang, Angelika Santiago, 姬吴菟, Rommel Victor.

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