Specialist - Network Customer Solutions
Current- Take responsibility for regional network quality & coverage issues, including:
- Respond to all incoming coverage and network quality queries within the set KPI period
- Investigate and resolve coverage and network quality (Voice and Data) problems through needs analysis and feasibility study ensuring viability for Installation of appropriate equipment/solution to be installed/offered.
- Work with the Planning &… Show more Take responsibility for regional network quality & coverage issues, including:
- Work with the Planning & Optimization Division toward the resolution of coverage and network quality (Voice and Data) faults
- Perform follow-up test drives to ensure faults have been resolved as expected Show less