Sibusiso Ndaba

Sibusiso Ndaba Email and Phone Number

Customer Care Manager at MultiChoice Group @ MultiChoice Group
randburg, gauteng, south africa
Sibusiso Ndaba's Location
City of Johannesburg, Gauteng, South Africa, South Africa
About Sibusiso Ndaba

I have learned during my past and present experience to accumulate and utilize my expertise in becoming a great leader. My leadership experience makes it easier for me to adapt and optimize any environment with ease. I am a leader who believes in people development and empowering individuals to directly or indirectly contribute to the broader organizational strategically objective.It is my belief that I have the skills, knowledge and expertise to perform at an optimal level.

Sibusiso Ndaba's Current Company Details
MultiChoice Group

Multichoice Group

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Customer Care Manager at MultiChoice Group
randburg, gauteng, south africa
Website:
multichoice.com
Employees:
9260
Sibusiso Ndaba Work Experience Details
  • Multichoice Group
    Customer Care Manager
    Multichoice Group Jun 2018 - Present
    South Africa
    Customer Retentions, Query Escalations & CRM DutiesManaging the Retentions desk, primary dutiesinclude identifying high value frequent callers, report oncustomer cancellation reasons and integrating them to theCRM platformGrow the retentions capability by presenting proactiveretentions actionsCreate a CRM service suite for high value residentialcustomers with complex productsGenerate additional revenue through driving customercontracts offersHighlight issues causing customer dissatisfaction andimplement resolution strategiesOverall retain inbound cancellation request, drive proactiveretentions and sales.
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Sibusiso Ndaba Education Details

Frequently Asked Questions about Sibusiso Ndaba

What company does Sibusiso Ndaba work for?

Sibusiso Ndaba works for Multichoice Group

What is Sibusiso Ndaba's role at the current company?

Sibusiso Ndaba's current role is Customer Care Manager at MultiChoice Group.

What schools did Sibusiso Ndaba attend?

Sibusiso Ndaba attended Boston Media House, Barnato High School, Henley Business School, Wits Business School.

Who are Sibusiso Ndaba's colleagues?

Sibusiso Ndaba's colleagues are Andries Katisi, Jemminah Mgiba, Augustine Nwaeze, Candice Keiller, Phindulo Mulaudzi, Nuisance Ngare, Kgomotso Ds.

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