 Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions. Preparing monthly reports regarding market conditions and Merchandises cost. Take purchase requests from various departments within the company and get price quotes from suppliers. Contacting suppliers to schedule deliveries and shortages. Serve as liaise between other departments and the client to provide the service most suitable to the client’s needs, cost and time restraints Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments. Composes and prepares written documentation and correspondence for the office; screens and evaluates incoming and outgoing correspondence and prepares responses as appropriate. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Contributes to team effort by accomplishing related results as needed.

 Responsible for being the first point of contact for all clients to the Sales and customer’s service center and ensuring a high quality service is delivered at all times. To ensure that all calls from customers are dealt with promptly, in line with agreed standard.  Preparing Quotations and Tenders as per customer’s request. Take purchase requests from various departments within the company and get price quotes from suppliers. Contacting suppliers to schedule deliveries and discuss shortages or missed deliveries Preparing LPO, and make sure that sales orders are delivered in a timely fashion and according to the desires of customers Settles upon delivery dates and times with other departments to make sure that the consumer interaction is of the utmost of professionalism. Responding to complaints from customers and give after-sales support when requested. Serve as liaise between other departments and the client to provide the service most suitable to the client’s needs, cost and time restraints.  Composes and prepares written documentation and correspondence for the office; screens and evaluates incoming and outgoing correspondence and prepares responses as appropriate. Provides confidential secretarial and administrative support for the principal executive or executives, to include managing the schedule/calendar, making travel arrangements, screening and handling telephone communications, dealing with administrative problems and inquiries as appropriate. Updating online purchasing Management System with new Orders/deliveries. Preparing monthly reports regarding market conditions and Merchandizes cost Enhance professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops

Serving as the first point of contact for customers on behalf of the organization with quality interaction.Responsible for receiving and managing all Customer's inquiries& request through Fax/Phone/Mail.Preparing Tenders and Quotations as per customer’s request.Receives processes and verifies the accuracy of orders from customers utilizing the organization’s internal CRM/mainframe systems and customer purchase orders. Meeting customer satisfaction and promoting our vision through delivery of services at a world-class level of reliability, efficiency, safety and environment by a competent workforce and effective partnership.Maintain open line communication and co-ordinate with related department to ensure customer request to be followed and done.Reviewing, evaluating, and approving specifications of awarded bids.Preparing daily and monthly reports regarding all inquiries received( RFQ, RFT, RFI, PO,PRI)Handling customer complaints and concerns in an efficient and timely mannerInitiates required action for response to customer service requests for order changes, Organize workflow to meet customer deadlines.Procure the necessary requested materials, supplies of proper quality at lowest price ultimate cost and have them delivered to the store or site as indicated in the purchase order.Check price in local markets for new products; compare prices in local market of same or similar products and update department head/management.Verifying purchase requisitions by comparing items requested to master list; clarifying unclear items; recommending alternatives.Handling logistics requirements for client e.g. re-labeling of shipment in our warehouseReviewing purchase order claims and contracts for conformance to company policy.Representing companies in negotiating contracts and formulating policies with suppliers.Updating on-line purchasing Management System with new Purchase Order / Deliveries.