Simon Cross Email & Phone Number

London, GB

Berlin, DE

Leading product management, product design, sound design, strategic partnerships, and strategy teams across Native Instruments, iZotope, Brainworx and Plugin Alliance.- Company-wide product strategy- Execution- Growth

Menlo Park, CA, US

• I setup and led the Cross-Meta Support organisation across London, Menlo Park, and Singapore. With a mission to help everyone get the most out of Meta, we're building Meta-scale support experiences for creators.
• Issues: Get the highest priority support issues under control - starting with helping people locked out of their FB and IG accounts.
• Audiences: Identify and support critical audiences -- starting with creators and advertisers.
• Platform: Build and scale the universal support platform for Meta: a reliable, scalable, chat-first enterprise-class customer support platform handling tens of thousands of agents, and hundreds of thousands of cases/wk.

Menlo Park, CA, US

Lead the Integrity org in London. Supporting the teams responsible for reduce harmful experiences across Facebook, Instagram and Messenger, including: fake & abusive accounts, account takeover, impersonation & misrepresentation, identity verification, child safety, bullying & harassment, fraud & scams, suicide & self-injury, adult sexual exploitation, and.

Menlo Park, CA, US

* Hired, grew, and managed the PM team.* Product strategy: Understanding of Workplace's product/market fit & developing go-to-market narrative. * Deepening engagement by driving adoption of Chat, and expanding ML-driven ranking & recommendations. * Delivering key enterprise integrations (ex: Dropbox, Box, G Suite, O365, Quip etc)* Closed and onboard key.

Menlo Park, CA, US

PM lead for developer experience, APIs, and digital identity. Increased usage of Facebook Login (nee Facebook Connect) by millions of users/day, increased developer NPS by ~40 points. Overhauled Facebook's APIs and permissions to improve user trust and control over their data.

Menlo Park, CA, US

Managing and developing Facebook's product partnerships across the Music and Local verticals.

Menlo Park, CA, US

Leading Facebook's EMEA Developer Relations team working with web and mobile developers to help them adopt and succeed with Facebook's developer products and tools: Facebook Login, The Graph API, Open Graph, Mobile App Install Ads, and iOS and Android SDKs.Spokesperson for Facebook in EMEA - doing press interviews, writing technical articles and speaking.

Menlo Park, CA, US

Partnering with engineers and product managers at startups and companies in Europe to successfully integrate the Workplace Platform (e.g. Facebook Connect and Open Graph) into their products. Conceived, built and launched the Facebook Graph API Explorer - the now-standard tool for exploring APIs with real data.

GB

Advising startup founders on product and partnership strategy

New York City, New York, US

Advising the TechStars/Springboard cohorts on product and growth strategy.

London, England, GB

Built and lead a team focussed on improving identity and personalization across the BBC's products. BBC iD: a new user identity and account layer optimized for the shortest possible time-to-register, high scalability to support on-TV calls-to-action, and robust security for handling millions of people's personally identifiable information. Designed to.

London, England, GB

Lead the front-end team that built the websites for the BBC's 10 national radio networks and for special events such as The Proms, Glastonbury and Later... with Jools Holland.Built the BBC Podcasts directory for iOS and relaunched BBC iPlayer Radio with a new design and faster, more reliable backend.

London, GB

Built a world-first premium (subscription-based) podcasting platform used to power LBC Plus as well as revenue-generating podcasts for other companies, including West Ham United.Led the transition of several Galaxy and Heart radio stations from analogue systems to digital end-to-end production and transmission systems.