Les Pages Maghreb Group has positioned itself as the preferred transmission belt between companies. She has been able, over time, to follow and anticipate important developments in Algerian society in terms of customer relations.

Experience in the largest SPA compagny in Algeria as Télé-sales and customer service agent, my mission consisted :•Accompanying the customers in their way and explaining the different products of the compagny.•Receiving and transmitting calls with the different compagnies.•Creating a Database of the different compagny present in Algeria.•Selling the different services of the compagny.•E-mailing

Experience as a customer advisor for the organization Amelioration du domaine français (French house improvement) a company specializing in the renovation of individual houses in the Ile de France region.

Practical exprience in one the largest group of business process and customer experience outsourcing Webhelp as a technical support advisor for the French Phone operator Bouygues Telecom, an experience very enriched as a technical sales representative at the french telephone operator Bouygues Télécom, my mission consisted of :• Receiving and transmiting calls for our operator..• Analyzing informations and generating reports of the different calls on a daily basis.• Solving technical problems encountred by the customer for double and triple play services.• Selling products of the operator.• E-mailing