Sid Lakhani Email & Phone Number

United States

Sandston, Va, Us

Betzdorf, Luxembourg, Lu

Monitor all satellite, ground, and terrestrial network elements to ensure mission-critical traffic and customer connections are operational with minimal degradation or outages as specified in Service Level Agreements (SLA).Manage the effective operations of various supplier platforms and terminals deployed across the SES global environment.Provide leadership and technical expertise in the support of SES customers and services.Collaborate with operational, infrastructure, and customer-facing functions within the NOC to help ensure the stable operation, reliability, and security of customer services and infrastructure .Maintain system uptime and ensure system stability, particularly in the management of the Adaptive Resource Control (ARC) system .

Pune, Maharashtra, In

Performed routine preventive maintenance on data center equipment to ensure peak performance and reduce downtime.Upgraded and replaced hardware components to boost system reliability and efficiency.Monitored environmental factors like temperature and humidity to maintain ideal data center conditions.Managed spare parts inventory, ensuring key components were readily available for quick replacement.Recorded all repair, maintenance, and troubleshooting activities in detailed reports for compliance and future reference.Worked closely with network and systems engineers to solve complex technical problems and enhance data center performance.Used specialized tools and software to diagnose and resolve hardware issues.Assisted in setting up and configuring new servers and networking devices.Applied best practices for cable management and hardware organization within the data center.Provided 24/7 support for critical hardware failures and emergencies as part of an on-call rotation.Adhered to data center security protocols and policies during maintenance and repair activities.Coordinated with vendors for warranty repairs and replacement of defective hardware.

Seattle, Wa, Us

• Provided operational server support to diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.• Break/fix training completed with AWS level4 DCO technician.• Fixed broken components in a host such as hard drives, MotherBoards, CPUs, DIMMS, etc...• Installation and configuration of network equipment.• Experience in AWS Boost triaging and repairing work. Diagnosing the issue and following SOP accurately.• Server hardware troubleshooting.• Server booting: POST, BIOS and RAID.• Experience in handling copper / optical fiber cabling, switches and routers.

Richfield, Minnesota, Us

Computer Engineering, Computer Engineering

High School Diploma