• Responsible for overseeing the daily activities and financial operations of several residential properties – single-family homes, town-homes and condominiums.• Collecting rent from tenants, sending out letters in case of rent delinquencies or lease violations, and investigating and resolving all complaints/concerns raised by tenants and/or the HOA, in a timely manner. • Working closely with realtors, general contractors and other maintenance staff - supervising all repairs and… Show more • Responsible for overseeing the daily activities and financial operations of several residential properties – single-family homes, town-homes and condominiums.• Collecting rent from tenants, sending out letters in case of rent delinquencies or lease violations, and investigating and resolving all complaints/concerns raised by tenants and/or the HOA, in a timely manner. • Working closely with realtors, general contractors and other maintenance staff - supervising all repairs and maintenance as well as ensuring the general upkeep of all properties.• Overseeing all operational aspects of the business, including all bookkeeping and recording keeping, as well as making timely insurance, tax and HOA payments. Show less

• Worked my way up from a regular shift manager, all the way up to the General Manager of a multi-million dollar store. Performed all the necessary HR functions for the store – •Training and developing employees•Screening candidates and conducting job interviews•Conducting New Employee Orientations•Overseeing the effectiveness of all the training programs within the store by working closely with the crew-trainers•Hearing and resolving employee… Show more • Worked my way up from a regular shift manager, all the way up to the General Manager of a multi-million dollar store. Performed all the necessary HR functions for the store – •Training and developing employees•Screening candidates and conducting job interviews•Conducting New Employee Orientations•Overseeing the effectiveness of all the training programs within the store by working closely with the crew-trainers•Hearing and resolving employee grievances•Conducting Stay and Exit interviews•Administration of company policies and procedures•Disciplining and/or Terminating employees when needed•Conducting Performance Reviews and providing timely performance feedback to employees on a regular basis, among many others.• Learned to work effectively in an extremely fast-paced environment and developed the ability to multi-task and make effective decisions while under pressure.• As the General Manager was responsible for overall customer satisfaction, food quality, waste control and the bottom-line profitability of the store.• During my time at McDonald's, learned a great deal about the components of genuine leadership, the elements of team building and the dynamics of effective people management. Show less

•Worked for a year in customer service in a multi-national shipping and logistics company and learned a lot about effectively resolving customer complaints•Communicated effectively with clients from all across the globe - in 5 different languages (including French), requiring both multi-linguistic and cross-cultural communication skills.•Skills Acquired – strong customer service skills, strong communication skills, attention to detail, business telephone etiquette, effective… Show more •Worked for a year in customer service in a multi-national shipping and logistics company and learned a lot about effectively resolving customer complaints•Communicated effectively with clients from all across the globe - in 5 different languages (including French), requiring both multi-linguistic and cross-cultural communication skills.•Skills Acquired – strong customer service skills, strong communication skills, attention to detail, business telephone etiquette, effective analytical and problem solving skills, multi-linguistic and cross-cultural communication skills. Show less