- Led a team of operations staff to deliver exceptional service to VIP clients at the General Aviation Terminal.- Coordinated with various departments including security, ground handling, and customer service to ensure smooth operations.- Managed VIP arrivals and departures, including coordinating ground transportation, lounge access, and special requests.- Liaised with clients, flight crews, and stakeholders to address any issues and ensure satisfaction.- Collaborated with management to identify areas for improvement and implement strategic initiatives to enhance operations.

- Execute strategic sales activities to meet and exceed budget goals.- Develop and nurture relationships with key clients as well as target prospects.- Coordinate all travel arrangements and operations, including transportation and lodging, to ensure seamless experiences for our clients.- Negotiate competitive rates and contracts with travel service providers to optimize cost- effectiveness and quality of service.- Collaborate with internal teams to ensure alignment between sales strategies and operational capabilities.- Stay updated on industry trends and competitors to identify opportunities for business expansion and improvement.