Sid Rahman Email & Phone Number

Carlingford, Nsw, Au

Sydney, New South Wales, Australia

Involved working on the Southwest Link project. This includes closing the T3 Bankstown Line between Sydenham and Bankstown from 30th September for up to 12 months while the line is upgraded to metro standards.

North Ryde, New South Wales, Australia

● Facilitate open communication between employees, clients, and vendors.● Oversee day-to-day operations, ensuring clean and safe facilities.● Coordinate with vendors for timely supply delivery● Ensure compliance with Health and Safety regulations.● Managing office budget and making cost-effective decisions to optimise resources.● Supporting the team in providing information/data for reports.● Manage the Visitor Management sign-in system and giving technical help when needed.

Eastwood, New South Wales, Australia

- Ensure the safety of pedestrians and vehicles at all times- Escort pedestrians across the street and stop traffic when necessary- Direct and control traffic at the school crossing- Communicate traffic and crossing rules to students and adults- Provide safety to everyone on the road- Ensure that traffic flows smoothly and safely

Hornsby, New South Wales, Australia

- Selling Westfield Gift Cards- Assisting with customer complaints- Directing customers- General administration work- Customer ServiceAchievements● Involved in the launch of Ticketless Parking at Westfield Hornsby. I explained to customers how ticketless parking works and how to download the Westfield Plus app to get four hours of free parking for Westfield members.● Received a glowing customer commendation for providing outstanding service and exceeding expectations.

Hornsby, New South Wales, Australia

Learn the principles of transitioning from physical to digital retail.- Picking/Packing - E-commerce Administration - Refunds of Products

Sydney, New South Wales, Australia

- Coordinate the movement of customers between existing or replacement services.- Communicate effectively with passengers to ensure they board the correct bus for their destination.- Answer passenger enquiries relating to the operation and replacement services - Greeting customers when they board the bus- Manage bus movements to minimise road-network congestion- Manage the departure of buses to minimise bus bunching, gaps in service and customer queuing.- Provide customer loading and unloading support where necessary- Manage queues at bus stops and maintain circulation for pedestrian traffic- Reporting to Team Leader and McarthurAchievements● Involved in Transport for NSW projects such as Vivid 2022, City 2 Surf 2022, Industrial Action and T3 Bankstown Line - Temporary Transport Plan (Train Replacement). Bus Operators Involved in the Transport for NSW Projects: Transit Systems, Transit Systems - Region 2: (formerly Interline Bus Services and Busabout), Punchbowl Bus Company, Transdev John Holland Buses, Keolis Downer, Busways and CDC NSW.

Sydney, New South Wales, Australia

- In a high customer volume function, provide an excellent customer experience by proactively maintaining the Mcarthur fundamental principles.- Resolve customer complaints quickly and courteously, and incorporate customer feedback into everyday operations to allow continual development.- Collaborate within a team to accomplish team goals and work results by exchanging information and assisting other team members.- Greeting and interacting with customersAchievements● Involved in Transport for New South Wales projects such as TfNSW Park & RideConnect and Transport for Tomorrow.

Sydney, New South Wales, Australia

- Assist the customers with their baggage as there will be lift maintenance work at Sydney train stations- Must be attentive at all times to their surroundings- Amount lifting and moving of baggage- Act quickly, efficiently and safely to ensure trains remain on schedule.- Requires adaptability because of changing hours and schedules

Sydney, New South Wales, Australia

Customer Service Ambassador entails helping customers at significant bus interchanges on the CDC NSW (Hillsbus) network with customer inquiries, bus timetable assistance, crowd control, greeting and interacting with customers, helping customers with prams, hand trolleys, etc. onto the buses without delay and assisting with school students and reminding them of tapping on OPAL, dealing with customer complaints at the interchanges, helping with delays or cancellation of services and also helping the disabled/blind members of the community safely board services and assisting them, building healthy relationships with customers, drivers, other bus operators, General Manager Operations - Metropolitan, OCC, Service Delivery Manager and other stakeholders to create loyal relationships and gratitudes.Achievements● During the Liverpool bus strike, I worked in Region 3 (Transit Systems), which coveredLiverpool, Fairfield, and Parramatta. I was on route T80 at Liverpool Station Stand B.● I was honoured to receive a commendation from a customer acknowledging myexceptional service.

Sydney, Australia

- Report to IVE Area Representative - Utilising technology such as a phone to record deliveries and validate payment - Deliver catalogues and newspapers in every allocated street inside the map within the time frameReason for my resignation: ACL rupture on my left knee

Sydney, Australia

Overview: CDC NSW provides bus services to local communities in Sydney, including the Northwest area of Sydney, Hunter Region, Blue Mountains area and Queanbeyan.● Reporting to the Team Leader, Supervisor and Operations ControlCentre regarding accidents, breakdowns and traffic flow● Monitor bus services, direct customers and buses’ movement, andensure that the CDC delivers services according to the standards andrequirements as stipulated in the commercial contract.● Maintain on-time running, deliver exceptional customer service andutilising technology such as a mobile phone to provide customers with directions, train and bus times, track bus and train locations by using transport apps such as TripView and AnyTrip.The Marshal works at various location throughout Sydney’s bus and rail network and in accordance with the requirements of CDC’s operations.

Bachelor Of Business, Business Administration And Management, General

Activities and Societies: LEAD - Student Leadership Program, WISE program

Diploma, Business Administration And Management, General

Higher School Certificate, 7-12

Activities and Societies: Student Representative Council (SRC), assistance in managing the prefects assembly, Community Mentoring Program.

Primary School Education, K-6 (2005-2011)

Activities and Societies: Student Representative Council, Buddy Patrol: My role was to look after and support the Kindy to Year 2 students.