Sid Simmons Email & Phone Number

State Of La - Northwest La Human Services District

Continuation of Information Technology Technical Support Specialist II duties with the presence of supervision over Information Technology technical support personnel and coordination of several specific areas of software/hardware for systems, database or network support that have District wide impact; performing as the primary technical advisor in assigned system areas, evaluating and recommending software/hardware products. Conducts annual performance, planning and review for IT technical support personnel.

Shreveport, Louisiana Area

Provide network administration, functional and technical support, troubleshooting and diagnosing hardware and software problems, including desktops, laptops, WAN, LAN and remote systems. Support more than 150 end users with computer, network systems and peripheral devices. Manage the configuration and performance management of all servers’ laptops and PC systems. Maintain passwords, data integrity and file system security for the server/desktop environment. Install/configure PCs, laptops and servers using imaging software. Install and deploy centralized antivirus software for PC and server environment. Perform backup and archiving of records making sure that all data and record backups remain secure against data corruption, data loss/ and or security breach. Implement and support PC applications such as word processors, spreadsheets, database management systems, e-mail and other desktop applications. Maintain and test latest hardware and software revisions and or patches (including research of known hardware and software bugs). Upgrade and replace PC Components. Assist in resolving LAN/WAN communication problems. Order equipment and software and oversee computer inventory management.

Shreveport, Louisiana Area

Continuation of Information Application Program Analyst I position by the skill set to perform installation of servers on the network; designed, coded, complied, modified databases for production at the Region level, advised IT Leadership on tools and techniques for the Region; conducted or participated in meetings as required; did some travel for participation in seminars, training and conferences with statewide IT personnel.

Shreveport, Louisiana Area

Provided technical assistance to staff in evaluation of existing systems and recommending improvements for servers, workstations printer servers and printers, coordinated all technical support through centralized IT department and installed upgrades and installation as mandated by the IT Department.

Shreveport, Louisiana Area

Taught all operating system classes database (access and paradox)Office Suite classes (Microsoft,lotus,word perfect)

Shreveport

Repaired computer hardware for the home office as well and off site location. Installed all software for construction sites computer. Installed and administered Novell servers for main office and off job sites

Monroe, Louisiana Area

Provided Technical Support for various staff housing and development software; worked with MIS department to support OS/2 Network Server; wrote REXX programs for proposal tracking.

Bachelor Of Arts (Ba), Mathematics, 3.2 Out Of 4.0 Gpa

Activities and Societies: Varsity cheerleader. Sang and acted with Sounds of Blackness in Minneapolis MinnesotaTravelled with Sounds.

High Level College Track Courses

Activities and Societies: Band choir basketball national science foundation summer program. Attended summer math program at Phillips.