Sida Pan Email & Phone Number

Dublin, County Dublin, Ireland

Collaborated in team assignments and maintained up-to-date task statuses using the Jira ticket management system. Conducted self-QC upon task completion and participated in peer QC with team members. Addressed special circumstances by consulting with senior CRAs and promptly informing the PM for timely client feedback.Worked closely with the engineering team to adapt software features, UI, and documentation for the Chinese market using a translation management system.Analysed and processed documentation used in clinical research; I also compared and reviewed content against English versions to ensure accuracy and alignment with the latest regional updates.Edit and maintain internal documentation in Confluence, ensuring accuracy and up-to-date content.Supported my manager in online product demo meetings for the Chinese market, addressed client’s queries and noted their requirements.

Dublin, County Dublin, Ireland

Abbott FreeStyle LibreUtilize management systems such as SAP and Microsoft Power BI to document production processes in compliance with SOP and GMP standards.Timely record and report equipment errors to maintenance team, perform routine machine adjustments, and assist QA and warehouse teams with smooth sampling, material incoming and shipping processes.Ensure regulatory standards are met by completing and reviewing all necessary documentation in accordance with strict SOP and GMP guidelines.Maintain accurate records and check against relevant SOPs to ensure data integrity.Coordinate change control procedures, including cleaning production lines and managing smooth handoffs between shifts.Work with operations team to meet key performance indicators (KPIs) for specific production areas.Monitor and maintain production equipment, and promptly report any issues or damages to management for resolution.

Dublin, County Dublin, Ireland

Oversaw order packing and product delivery, coordinating logistics to meet client expectations.Followed up on all correspondence with partners, ensuring alignment with decisions made on individual cases and maintaining clear communication.Managed multiple projects simultaneously, adapting to shifting priorities while maintaining a strong attention to detail.Made informed decisions based on experience and understanding of internal processes, contributing to efficient operations.Coordinated and managed the entire warehouse process which encompasses the orders,packing, and distribution of items to stores nationwide. I was also responsible for reporting sales data to the manager.Monitored and tracked shipments with courier companies to ensure timely delivery, and addressed customer inquiries regarding product details and delivery status.

Tiger Balm 19g White/Red (Pain Relief Cream) Collaborated with the QC team to conduct microbiological analysis of purified water systems and raw materials, ensuring accuracy and compliance with industry standards.Performed self-QC on product testing according to the Quality Test Method and engaged in peer QC to maintain alignment with the Master Production Schedule.Investigated Out of Specification (OOS) and Quality Events (QEs) through root cause analysis, escalating findings to senior team members and ensuring timely resolution.Regularly calibrated QC equipment in line with SOP and EOP, and maintained accurate records to support internal audits.Identified potential product issues or noncompliance and communicated supply risks to management for prompt action.Monitored batch-to-batch variations using Lot Review analysis to track trends and ensure product consistency.Maintained the cleanliness and proper labelling of all QC equipment, ensuring compliance with SOP and EOP standards.

Higher National Diploma, Computer Software Engineering, 2.1 - Second Class Honours, Grade 1

Algorithms and Advanced Programming, Computer Architecture Operating Systems and Networks, Data Structures, Distributed Systems.

Bachelor’S Degree, Pharmaceutical Business Operations (Ba), 2.1 -Second Class Honours, Grade 1

Pharmaceutical Manufacturing, Regulatory Affairs and Validation, Clinical Research Coordination, Operational Excellence, Control Systems.

Pharmaceutical Sciences, 1.1 - First Class Honours

Organic Chemistry, Inorganic Chemistry, Human Anatomy, Physiology, Microbiology, Immunology, Physical Chemistry, Pharmaceutical Chemistry.