Sidath Dharmapala Email & Phone Number

Melbourne, VIC, AU

Melbourne, Victoria, Australia

• Technical Leadership & Solutions Development:
• Designed & implemented business solutions, optimizing Order-to-cash processes.
• Led multiple projects, ensuring timely delivery within budget & scope.
• Administered & governed NetSuite ERP, ensuring system integrity.
• Ensured cybersecurity compliance.
• Managed web development projects, improving user experience.

Melbourne, Victoria, Australia

• Business Analysis and Process Improvement: Set up, monitored, and managed the Order-to-Cash (OTC) function with monthly KPIs, driving process improvements and standardization to enhance performance and efficiency.
• Web Development and E-commerce: Created and launched Shopify stores for online sales channels, integrating premium plugins, secure payment systems, and SEO strategies.
• Quick Commerce Implementation: Set up and launched Uber Eats instances and brick-and-mortar stores, optimizing last-mile delivery operations and enhancing customer experience.
• Google Marketing Platform Management: Managed Google Tag Management and migrated to GA4, developing SEO strategies and integrating analytics for improved marketing insights.
• Revenue and Financial Management: Led the month-end close process, accrual approval, and credit management process, partnering with finance teams to support revenue recognition and billing.
• Customs and Import Licensing: Managed customs and import licensing documentation processes, ensuring compliance with regulations and smooth import operations.

Melbourne, Victoria, Australia

• Web Development: Developed and maintained websites using WordPress, Shopify, Square Space, WIX, PHP, HTML, and CSS.
• Custom Website Development: Delivered tailored website solutions, ensuring seamless user experiences and robust functionality.
• SEO Strategies: Implemented SEO strategies to improve website visibility and search engine rankings.
• Social Media Integration: Connected websites with social media platforms for enhanced engagement and reach.
• Google Marketing Platform: Managed Google Tag Management and migrated to GA4 for advanced analytics and reporting.
• Project Management: Supervised daily workflow, assigned project workloads, and monitored deadlines and budgets.

Melbourne, Australia

• Autonomous Implementation and Requirements Gathering: Led the implementation and requirements gathering for the High-Performance Framework, automating reporting and scorecards to enhance team effectiveness and.
• KPI Development: Gathered business requirements for KPIs, defined metrics, and dimensions to meet business objectives and drive initiatives.
• Data Source and Set Analysis: Identified data sources and sets, analyzed relationships, and assessed impacts on QlikView data models.
• Data Modeling and Extraction: Performed data modeling, mapping, extraction, normalization, and importation using Telstra reporting engines.
• Business Intelligence Reporting: Created and analyzed business intelligence reports and dashboards using QlikView, providing insights to senior management.
• QlikView Application Development: Designed and developed QlikView application interfaces, ensuring user-friendly and effective data visualizations.

Melbourne, Australia

• As a Sales Operations Analyst - a strong liaison between the Business & IT department is expected. The following duties and responsibilities were executed as scheduled;
• Business Intelligence Reporting, Data Analysis.
• Updating and maintaining Qlikview production site along with BW data loads.
• Communicating with offshore OCIO management and BW Maintenance and Support teams to confirm validations with Server and Publisher components.
• Gathering requirements with Business Unit Managers for Sales & Market Analysis Reports derived using IMS HEALTH data and Sales Analyzer tool.
• Translated requirements into a configuration workbook to keep documentation.

Level 18 / 360 Elizabeth Street, Melbourne, VIC 3000

Leading the account management team towards the achievement of agreed service level agreements, whilst promoting ongoing commitment to customer focus and quality work output.Building a cohesive, collaborative and highly engaged team culture that is aligned to the achievement of departmental and organisational strategic goals.Managing resourcing and.

85 Spring Street, Melbourne, Victoria

Australia's largest asset-based finance institution. Esanda Finance is a subsidiary of the ANZ finance portfolio, dealing with mainly equipment and automobile finance. Esanda finance is one of the oldest and most reputed finance company in the country.KEY RESPONSIBILITIES General enquiresAccount InvestigationsRetaining finance expiring customers and.

Business Information Systems, Business

London A Levels, Computer Technology/Computer Systems Technology

Edexcel International. London Examinations. Gce Ordinary Level