Sidath Peiris Email & Phone Number

As a Clinic Coordinator of an optical store, I played a crucial role in ensuring the smooth operation of our clinic and providing excellent customer service to our patients. I was responsible for managing the daily clinic activities, scheduling appointments, coordinating with optometrists and other healthcare professionals, and maintaining a welcoming and efficient environment for patients.Key Responsibilities:1. **Appointment Scheduling**: Manage the clinic's appointment schedule efficiently, ensuring optimal utilisation of resources and other team members so the patients were helped in a timely manner. 2. **Patient Coordination**: Greet patients, check them in for appointments, and assist them throughout their visit, addressing any questions or concerns they may have.3. **Clinic Administration**: Handle administrative tasks such as patient registration.5. **Coordination with Optometrists**: Collaborate closely with optometrists to ensure seamless patient care and coordinate follow-up appointments or referrals as needed.6. **Customer Service**: Provide exceptional customer service by addressing patient inquiries, resolving complaints, and ensuring a positive and comfortable experience for all visitors to the clinic.8. **Team Collaboration**: Work closely with other clinic staff members, such as optometrist and optical assistants, to ensure cohesive teamwork and efficient clinic operations.

Listed skills include Microsoft Office, Microsoft Excel, Time Management, Leadership, and 6 others.

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  Monash University

  Computer Software Engineering