Northstar Consulting works collaboratively to develop and clarify unique customer value propositions Sustainable competitive advantage is created by designing operating models that consistently and efficiently deliver value and truly engages the talent in the organisation. We help clients to be successful in 3 ways:1. Expert advice on the steps and decisions required2. Coaching and mentoring to build internal skills and capability3. Providing hands-on support

OTM are international leaders in collaborative business transformation; using our unique brand of methods and tools in organisation design and accelerating change, we have successfully delivered over 400 organisation design and transformation projects, and developed 3,000 leaders and internal change agents across a broad and diverse range of industries in more than 20 countries worldwide. Our collaborative transformation and organisation design work brings immediate and lasting value -… Show more OTM are international leaders in collaborative business transformation; using our unique brand of methods and tools in organisation design and accelerating change, we have successfully delivered over 400 organisation design and transformation projects, and developed 3,000 leaders and internal change agents across a broad and diverse range of industries in more than 20 countries worldwide. Our collaborative transformation and organisation design work brings immediate and lasting value - the opportunity to truly transform performance, greatly improve quality, increase customer satisfaction, and significantly engage your workforce generating faster, long-term, results that benefit your shareholders, customers and employees. 

 Show less

Aligning organisational capabilities and organisation development with vision and strategy.

Assisting clients to implement lean and systems thinking based change within service-based organisations

Internal Business Partner to Board members on organisation-wide change initiative to implement lean service culture across the business.

Designed and implemented a major organisation redesign including restructuring the entire management team to introduce a commercial performance culture - aimed at improved commercial performance through clear accountabilities and responsibilities in a leaner management team.

Head of organisational development team with responsibility for supporting the Royal Mail Group turnaround - including group-wide change and re-structuring projects.

Responsible for leading a learning and development business with a turnover of £16m, employing 65 direct employees and over 100, self- employed, associate trainers.

Led a professional team to manage key business issues facing Chairman and CEO of Royal Mail Group covering business performance, key stakeholders, customers and managing strategic relationships with DTI, Trade unions and the statutory consumer body.

Responsible for leading a cross-functional team to launch a new International business unit to refocus business on developing international markets.

Responsible for marketing and strategic planning to achieve profit objectives.