Sid B. Email & Phone Number

Dallas, TX, US

• Managed network infrastructure for various clients, ensuring seamless connectivity and security.
• Implemented cutting-edge technologies to optimize network performance and reliability.
• Collaborated with cross-functional teams to design and implement customized solutions for client needs.

Carrollton, TX, US

• Built a new business vertical in the IT Managed Services Provider space for an established Enterprise Resource Planning firm. Supported the Managing Director with solution selling to plan, prepare, and execute.
• Support Managing Director’s solution selling into prospect account base.
• Successfully match customer requirements to proposed solutions.
• Manage all technical aspects of RFP / RFI responses.

Espoo, Southern Finland, FI

• Supported an offshore testing team tasked with integrating virtualized & cloud network adapters, auditing their configurations and security parameters during US business hours. Oversaw daily operations and escalations.
• Managed the technical domain’s resources to ensure project objectives were met.
• Demonstrated ability working with and managing internal and 3rd party integration teams in the delivery of products and services to major wireless carriers.
• Teams responsible for IMS and 4G/5G network core elements virtualized in the cloud.
• SME for horizontal Containerized Network Functions (CNF), Virtual Network Functions (VNF), Infrastructure and Core network elements for integration in a wireless core network based on a hybrid cloud platform.

London, England, GB

• Entrusted to reel in over-budget, overdue project involving multiple vendors and spanning multiple countries. Develop project subsystem and system-wide commissioning plans for telecommunications and System Integration..
• Liaise between customers and subcontractors to successfully execute latter stages of projects and effectively turn system over to the customer, devise cutover and migration plans for system integration purposes.
• Analyze test procedures for telecommunications and system integrations.
• Coordinate with RAMS and Verification and Validation team to ensure review and approval of all test reports.
• Provide valued-added input and assist director in the development of models and systems to maximize resource efficiency.
• Support Project Management in the development and updating of project schedules.

As the Director of IT Operations, I advanced the company directive by designing and securing a multi-cloud hybrid environment as standard for organizational mergers and acquisitions (M&A). I worked on a “zero touch” deployment strategy with security and endpoint teams for a solution to supply company-provided equipment to end users directly from the.

Plano, TX, US

Upon earning my promotion, I managed staff across the Rent-A-Center Core Network, Field Network, and Telecom infrastructure teams, driving strategy and delivery while leading RAC to next-generation data and voice communications solutions for enterprise retail.➤ Maintained network security standards through quarterly reviews to obtain ROC/ SOC.➤ Ensured the.

Plano, TX, US

In 2018, I was invited to join Rent-A-Center on a full-time basis to develop tactical and strategic solutions and establish architectural standards. I focused on transformational technologies to enable IT and business to grow efficiently, while remaining cost effective.➤ Worked with systems engineers, solutions architects, development staff, and business.

Plano, TX, US

Following my ahead-of-schedule completion of my previous contract assignment, I was contracted back to Rent-A-Center as a Network Engineer II to assist in the design, configuration, implementation, support, and documentation of store network equipment (primarily routers and switches). ➤ Led day-to-day testing, troubleshooting, and support of store systems.

Plano, TX, US

In 2015, I was contracted to Rent-A-Center to identify potential points of failure within the corporate infrastructure as it relates to the deployment of mobile devices running a proprietary kiosk application—a Virtual Acceptance Now (VAN) limited network discovery project.➤ Resolved issue within 4 months, ahead of the 6-month timeline.➤ Utilized VMware’s.

Responsible for sales, design, and implementation for a Managed Services Provider specializing in Audio Video and Information Technology related goods and services.Audio, Video, Lighting, and IT Design & Build SolutionsEquipment Sales, Service, & Repair System ConsultationBusiness Process ImprovementProject ManagementManaged Services ProviderNetwork.

Edison, NJ, US

As an NOC Technician III, I transitioned to monitor and respond to GTD-5, DMS 10, DMS 100, 5ESS, DCO, SS7/ISCP/AIN networks, including environmental alarms, and all after-hour security call traps and traces.➤ Scheduled and performed telecommunication moves, adds, and changes.➤ Reviewed and completed repair services in emergency situations.➤ Maintained.

• In 2012, I was tapped as the team leader for Tekmark Global Solutions', "Tiger Team," functioning as subject matter expert for all elements of new wireless, end-to-end smart grid communications network for the Power.
• Products covered: RuggedCom WiMax Network, ALU
• Microwave Gear: MDR-8000, 9500 MPR, TSM-8000 (Network Manager)
• ALU IP/MPLS Gear: 7705 SAR, 7710,7750, 5620 SAM, MPLS, BGP, Routing
• NSA IPL security clearance

My MetroPCS contract assignments marks the beginning of my tenure with Orion Innovation (now Tekmark Global Solutions), a global business and technology services firm that provides digital transformation and product development services. As a Network Engineer, I handled remote monitoring and maintained the integrity of the CDMA, EVDO, and LTE network and.

Basking Ridge, NJ, US

While with Verizon, I was accountable for monitoring and maintaining the integrity of the 1X, CDMA, LTE, Data and IAN networks from a centralized Network Operations Center (NOC), ensuring high availability and attainment of service levels.➤ Investigated and escalated alarms➤ Documented network events in trouble ticketing system(s).➤ Responded to alerts via.

Overland Park, Kansas, US

Upon transitioning back to Sprint Nextel, I provided subject matter expertise on paging, long distance, roaming, voice mail, wireless handset, and activation systems for a department I helped establish in 1996. ➤ Processed and reviewed trouble reporting calls to ensure the repair was scheduled and completed timely, including internal and external.

As the Director of Business Development, I was accountable for healthcare referrals for 20 therapists working in the Fort Worth market. ➤ Increased referrals 300% within 6 months, just in time for the owners to sell their market share to independent contractors.➤ Crafted market campaigns and engaged individual physicians as well as medical staff to solicit.

US

During my time with Solectron Technology, I provided technical support and customer service for a wireless carrier in a retail environment. ➤ Performed trouble isolation and repair on handsets. ➤ Conducted software trouble isolation and upgrades.➤ Changed out defective hardware units and replaced with working parts.

Monitored network elements in a NOCC environment for national 36 market CLEC providing voice and data lines to businesses. Remotely monitored and isolated network troubles and ILEC maintenance. Tested Dispatched technicians to ensure service agreements were met. Provisioned network elements Trended problem network elements Trained team members on new.

Overland Park, Kansas, US

As the Trouble Specialist Team Leader, I managed a team of 15 - 20 to provide subject matter expertise (SME) on paging, long distance, roaming, voice mail, wireless handset, and activation systems in a start-up environment. I also functioned as the liaison for the NOCC and other data networking areas. ➤ Processed and reviewed trouble reporting calls to.

GB

➤ Provided computer hardware and software support for Radio Shack retail stores at the inbound call center. ➤ Offered compatibility assistance for upgrades.➤ Referenced all parts in the Tandy and Radio Shack inventory.

Responsible for maintaining a staff of twenty representatives for an outbound sales office. Operated a 12 station, 24 line UNIX based T-1 predictive dialer. Loaded the appropriate NPA-NXX for outbound calling areas. Completed office disbursements. Recruited, hired, and trained complete staff.

B.S., Psychology, Sociology

Associate Of Science (A.S.), Psychology

Advanced Honors, Math And Science