I bring years of experience in leading and managing critical incidents with significant impact on customer satisfaction and business continuity. With experience in diverse IT segments, including telecom, ISP, data centers, cloud services, domain portfolio solutions, hosting services, colocation, bare metal, dark fiber, and managed IT services, I possess the adaptability and versatility necessary to succeed in any setting.My excellent interpersonal skills, combined with the ability to work well under pressure, make me an effective problem solver who excels in fast-paced, challenging environments. Through continuous improvement initiatives and effective change management processes, I strive to achieve high availability and reliability of IT services and enhance customer expectations.Throughout my career, I have demonstrated my commitment to driving results by ensuring that the right people are working on the restoration activities, monitoring progress, implementing business contingency plans, delivering clear communication to all stakeholders, and owning the situation until resolution.
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Project Manager5G Networks LtdMelbourne, Vic, Au -
Major Incident, Change And Problem Manager5G Networks Pty Ltd Jun 2021 - PresentMelbourne, Victoria, Australia -
Major Incident And Problem ManagerWebcentral Jun 2021 - Dec 2023Victoria, Australia -
Senior System Engineer5G Networks Ltd Jun 2019 - Apr 2021Melbourne, Australia -
Provisioning EngineerExcellence It Feb 2018 - Jun 2019Melbourne, Australia -
Service Desk Engineer - Level 2Excellence It Jan 2017 - Feb 2018Melbourne, Australia -
Service Desk Engineer - Level 1Excellence It Nov 2015 - Jan 2017Melbourne, Australia -
Technical Support InternExcellence It Aug 2015 - Nov 2015Melbourne, Victoria -
Network Support TechnicianCoral Telecom Ltd Jan 2013 - Feb 2014Ahmedabad Area, India
Sid Vyas Education Details
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Master Of Science (Ms) -
Bachelor’S Degree -
The School Of ScienceSchool
Frequently Asked Questions about Sid Vyas
What company does Sid Vyas work for?
Sid Vyas works for 5g Networks Ltd
What is Sid Vyas's role at the current company?
Sid Vyas's current role is Project Manager.
What schools did Sid Vyas attend?
Sid Vyas attended Swinburne University Of Technology, Marwadi University, The School Of Science.
Who are Sid Vyas's colleagues?
Sid Vyas's colleagues are Leith Campbell, Arhanth Tundla, Srinivasan Subramanian, Chris Bennetts, Hunter Demase, Leighton Weymouth, James Sanderson.
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