Principal Software Engineering Manager
CurrentAs part of the Office Growth Activation organization, I managed Office’s Customer Experiences (CX) Engineering Team• Established team to grow customer experience dashboard into an actionable platform used across Microsoft365.• Focus on providing customer insights for Microsoft Copilot experiences in Office, Teams, SharePoint, etc.• Architect platform to translate product telemetry into customer impacting issues for Microsoft365 group of products• Actively work with Senior Leadership Team to understand data insight needs for making business decisions• Work with Product Managers to identify CX Platform’s NorthStar Vision• Work across multiple product teams, across organizations, to align on an impactful customer insight• Work with Telemetry teams to identify collaborative opportunities to improve data instrumentation for better customer insights