Siddarth Kumar Email & Phone Number

Bengaluru, Karnataka, India

Nurturing kids with 21st-century skills through fun, outcome-oriented programs for academic and professional excellence

-Responsible to join as the founding member for the Credlix BU of Moglix to create and scale inside sales team for Credlix. Build processes, structure, scale the team (hiring), create funnel metrics, targets, daily productivity metrics and accrue the growth and market penetration which would meet the goals and vision of the BU.-Developing strategic plans for improving the company’s digital presence over time to increase sales and conversions. Gather customer and competitive insights to define and iterate the value proposition. Identify opportunities with the Marketing and Communications team to grow loyalty sales and marketing activities

-Responsible for managing/hiring/training Pan-India pre sales team for Outbound and Inbound channels managing 14 ISA's and 1 team leader. Managing team targets & achieved stagnant month and month growth and have helped to scale up the Pre sales team for the company within 2 quarters with 2x growth.-Implemented processes to bridge the gap for process inefficiency while also factoring long term sustainability and not just quick fix. Created a high performing team with team members achieving up to 200% of their quarterly targets. Also increased overall conversion percentage of the entire pipeline from 1.45% to 2.0%.-Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets. Managing key improvement initiatives and projects. Drive new product launches and relationship extensions by partnering with the business development and on boarding teams. Manage P&L and brand management.

-Manage lead funnel and Pre-sales for NCR and Kolkata region and responsible to achieve the month-on-month targets set for the regions. Delivered higher L:M % for the both the regions from the first month of joining and met or exceeded monthly targets either in terms of meeting fixtures or delivering higher L:M%-Responsible to develop tactical plan to achieve business results and to provide feedback and input on strategy. Prepare annual sales plan for the entire territory and to develop strategy to achieve the annual sales plan w.r.t Identified potential opportunities. Analyse, design and motivate the team to achieve the business objectives.-Measure and report on the performance of marketing campaigns, gain insight and assess against goals. Lead the sales team to achieve the goals with a high standard of professional and compliance excellence. Manage a strong presence in the market and develop a strong relationship with stakeholders and business partners.

Bengaluru Area, India

-Strategic planning with ownership of P&L and its analysis to help with annual and month on month sales forecasting working together with the Marketing Team for putting down annual sales figures and annual revenue generation Evolving and creating a healthy Blueprint and work flow process of CRM (LeadSquared)-Achieved revenue for the month of Jan in the history of the company with highest ATV ($476) ever recorded. Generated max number of referral sales (21 sales) in the company’s history for any given month. Surpass Jan ATV and delivered the highest ATV again in the month of Feb ($530) again making it the highest record-Drive the Sales team at a pace that will deliver results while leading from the front and personally delivering targeted number of exchanges. Ensure discussions and decisions lead toward closure. Prepared monthly reports regarding primary and secondary sales, competitor activities, growth, efficiency of trade schemes, etc.

Bangalore

-Responsible for leading a team of 10 admission counselors overseeing entire sales cycle and all student communications and interactions. Responsible for planning and achieving the sales targets, overall revenue generation for the set of programs. Enter and update student/customer information in the database-Contact potential or existing students to inform them about a course, product or service using scripts. Calling active and budding clients to encourage the purchase of items. Studying the details of each offering and remaining abreast of updates to these offerings. Answer questions about courses, products or the company• Responsible for planning and achieving the sales targets, overall revenue generation for the set of programs• Maximize the conversion % of the leads given by putting the right strategies and processes• Building and managing large funnel of prospects through engagement and nurturing• Extensive audits, maintaining performance metrics, cyclic meetings with team members, creating and evolving sales methods and techniques

Bengaluru Area, India

-Managing a team of 10-12 sales inside sales managers and responsible for monthly and quarterly team target achievement. Working with cross functional teams to streamline the end-to-end customer service experience and resolving technical related issues. Complete a complex and diverse range of tasks against KPI’s. -Define business and operations requirements and systems goals through partnership with decision makers and end user. Identify and establish scope and parameters of systems analysis to define outcome criteria and measure-taking actions. Regular reporting on progress against goals & relevant database metrics.

Bengaluru Area, India

-Handle a team of 24 counselors in K-12 segment. Monitor performance of the sales team by establishing a system of reports and communications, sales reports, cyclical sales meetings, sales newsletters and electronic bulletins. Identify Stakeholders to conduct market research for a prospective deal, assess market potential.-Translate client business objectives into an information management and business intelligence strategy for each service line which is integrated and consistent at the account management level. Deep understanding of contract key performance indicator and reporting requirements and client expectations.