Governance, Compliance, Audit, Policy Formation as per Regulators RBI & MAS

• Managing Institutional Customers and acquiring new business. • Market Penetration Strategies and Business Planning • New Business Development and Retention • Conducting Compliance check and KYC • Ensure complete KYC documentation with adherence to KYC standards. • Timely processing of transactions & tracking suspicious transactions of customer • Preparing MIS and monthly data for all regional branches, YoY Comparisons

User Acceptance TestingTesting for various banking applications across payments & collections products for Citi Bank IN. Develops and executes test plans to ensure the accurate development of system changes from a business and functional perspective.Drafting BRD as per the business requirements. Identifies and recommends process improvements that significantly reduce workloads or improve quality and efficiency of job. Creates and maintains system and user documentation and records. Provide status reporting to Business Leadership stakeholders on a regular basis Coordinate with Business and Technology teams for implement Business Process and Testing. Conduct weekly / monthly Testing Management Status Meeting & Provide the status to stakeholders.

Vender Governance | Billing | Procurement Handling Pan India VM & Billing activities.- Contract Management - Sourcing - Procurement - Audits & Compliance - Finance ( Provisions)

Transaction Banking Ops. Transaction processing & authorization (out station, local & postdated cheques). Preparing various MIS / Dashboards for Clients analysis. Dealing with corp. banks for the schedule deposition. Looking for various system level maintainingCoordinate with PSM /RM for client approvals towards discrepancy cases. Handling Customer Query. Cheque Truncation System (CTS) Implementation Hardware (CTS Scanner) and software installation at locations and Uploading of Location and client dumps Processing Placing files in NPCI server and validating the response Checking and reporting UV Verification for the Cheques > 5 Lakhs.Preparation of IQA failure reports & Paid Liquidation Preparation of monthly CTS MISCash OperationsUnderstanding the requirements of customers with sales team and coordinate with various pickup agency to arrange the pickup.Checking feasibility with various cash agencies & coordinating with sales for the pricing approvals. Implementing the new pickup as per customer request and SLA and tracking of all pickups and their credits on daily basis. Coordinating on daily basis with cash pickup agencies – CMS securities for cash pickup to be done from the customers. Setup & implementation of new locations Pan India for cash pickup facility within the timeline. Highlighting the daily queries/ concern stake holders & Query resolution.

Liasioning with different branches of LIC HOUSING FINANCE for acquisition of verification work business(for loan proposals received by them).Liasioning with different location offices of GIC HOUSING FINANCE for acquisition of verification work business(for loan proposals received by them).Assessing the verification work received and assigning the same to EXECUTIVES for on field verification of loan proposals information.Coordinating with all field staff and issuing instruction to facilitate easy process for verifications.After receiving all the requisite information from field staff, preparing reports, etc.Preparing MIS for the month.