#Managed and oversaw the scheduling of the servicing team ensuring the right subject matter expert in assigned to the right risk,resulting in a much more streamlined and efficient service delivery.#Manage the repair/service cycle end-to -end,prepared and got approvals for the quotation,ordered the spare part from suppliers.#Coordinate the new equipment installs with the external contractor ensuring the set pre- requisites(workspace,power,water and draing)are the met at the customer site and ensured all the requirements permits are approved.#phone,in person and via email ensuring first call resolution while delivering executional customer service throughout.

# Responsible for the maintenance of coffee equipment for inside and outside customers including espresso machines, coffee brewers, grinders, and other machines related to products and services offered.# Responsible for the installation of coffee equipment for inside and outside customers in new or existing coffee shops, or clients.# Communicate with customers to gather information about their machine issues, troubleshoot over the phone if possible, and schedule service visits accordingly.#Coordinate with suppliers and vendors to order and track the availability of spare parts required for repairs.#Prepare service reports and documentation for completed repairs, including details of the issues encountered, parts replaced, and service charges.#Coordinate and schedule service appointments for coffee machine repairs and maintenance.

 Provide quality servicing and repairs to Commercial and Domestic clients both onsite and inhouse In-house repairs and servicing to a range of domestic, commercial coffee machines andgrinding machines Onsite repairs and servicing to a range of domestic, commercial coffee machines and grinding machines Support co-staff in fixing machines Experience in Brands include La Marzocco, Rocket, Nuova Simonelli, VictoriaArduino Responsible for warehouse maintenance work Pre visit sites to ensure that all utilities are prepared for the machine

 Responsible for maintaining and troubleshooting electrical systemCustomized circuits and connectivity for efficient working Installing and servicing of generator, amc visits, over hauling ofGenerator Installing of new panel & modification

 Responsible for maintenance of generators, electrical motors and transformersInstalling of poly phase circuits and responsible for wiring Testing circuits, voltmeters, ohmmeters etc. and handled tools Assisting in a project for installation of switchgears and also provided technical support in wiringResponsible for correcting emergency breakdown in production department Responsible for performing other assigned task responsibly Carrying out installation circuits and fixtures on the of codes provided by seniortechnician Repair switch panels, solenoids etc. Responsible for making wiring layout under the supervision of seniortechnician maintaining records and responsible for informing technical requirements Ensuring safety measures in the testing laboratory Responsible for diagnosing electric systems a) and made rectifications

 Installing, maintaining and testing electrical systems and equipment including wires, generatorsand electrical gadgets. Isolate and repair electrical malfunctions in system wiring, subassemblies and other components using technical manuals, wiring schematics and drawings.handling of top plant. Inspect electrical systems, equipment and components to identifyhazards, defect and the need for adjustment or repair. Coordinate and implement technicaltraining, supervise and train apprentices on electrical maintenance procedures