Siddesh More Email & Phone Number

Mumbai, Maharashtra, India

• Assisting the Lounge Manager & Assistant Lounge Manager in overseeing and executing all operational activities of the Lounge, ensuring seamless and efficient service delivery to guests.
• Leading and motivating a team of 175 staff members, providing guidance and support to enhance their skills and performance.
• Upholding and maintaining high service standards established by the company in the guest area and back-of-house operations.
• Recording daily food temperature logs to ensure compliance with food safety regulations and maintain the highest food quality standards.
• Handling special guest requests and substitutions during operations, ensuring that guest preferences and dietary requirements are accommodated.
• Implementing stringent protocols for all cash, credit, and cheque transactions, as well as meticulous accounting and banking procedures.

London Area, United Kingdom

United Kingdom

• Welcomed and greeted guests on the cruise, creating a positive and friendly atmosphere from arrival.
• Assisted the team of 1350 members in daily food and beverage operations, collaborating with fellow staff members to ensure efficient and seamless service delivery.
• Participated in weekly training sessions conducted by managers and the team, enhancing skills and knowledge to provide exceptional guest experiences.
• Resolved guest queries promptly and courteously, going the extra mile to exceed guest expectations and ensure their satisfaction throughout their cruise experience.
• Adhered to company hygiene standards rigorously, maintaining cleanliness and sanitation in all food and beverage areas to uphold the highest levels of safety and quality.
• Picked up food orders as per Kitchen Order Tickets (KOT), facilitating smooth communication between the kitchen and service team.

Mumbai, Maharashtra, India

• Collaborated with associates from various departments within the luxury hotel, actively assisting them in their daily operations to gain valuable hands-on experience.
• Ensured the maintenance and cleanliness of designated areas in adherence to company rules and guidelines, contributing to the overall ambience of the prestigious hotel.
• Kept training records updated and readily available for review when required, demonstrating a proactive personal and professional development approach.
• Engaged with the team, proactively asking queries related to work to deepen understanding and refine skills.
• Embraced opportunities to learn from team members, leveraging their expertise to improve performance and contribute effectively to the team's goals and objectives.

Bachelor Of Arts - Ba, International Hospitality & Tourism Management

Bachelor'S Degree, Hospitality Administration/Management

Activities and Societies: Photography, Social Work, Volunteering.

Education record

School