Responsible for Global Compliance, audits and process optimizationRisk and Control Assessment• Facilitated and executed reactive control on non-compliant listed products by reporting violations of regulations, policies and Procedures• Maintain a quality score of 100% and time to resolution of 15 minutes per case• Helped manage 2800 odd non complaint listing globally resulting in saving 4.2Billion $ in fine and renumeration to customers• Collaborated cross functionally to identify key risks and evaluate corrective measures• Data driven recommendations on investigation and corrective measures• Auditing based on Federal Guidelines specific to a geographyProblem Management and KPI Reporting• Root cause analysis on breached product categories and policies• Aiding collection of RCA data in SQL tables for insights and analysis• Analyzing large chunks of product parameter and financial data to find anomalies and emerging risks in Amazon BI tool• Develop and monitor KPIs specific to regional regulatory policy breaches, frequency and category of product recall etc.• Development and monitoring of case resolution metrics for continuous improvement.• Managed development and version control in JiraData Collection• Collect and record data within in house applications being missed by automation• Aid the data engineering teams with continuous improvement of data modelsSkills: MS Excel, Data Base Querying in T-SQL, KPI Reporting, Power BI Development, Risk Assessment,

Bridging gap between Resources and Clients• Responsible for providing assistance on closing deals, seeking knowledge as a service by bridging the gaps between SMEs and clients.• Responsible for researching on domain and domain expertise specific to each project and pitching to client.• Supported clients on proposals, lead preparation and workshops.• Provided customized knowledge for client work, preparing accurate, well-developed documents and PPTs for SMEs.• Catered to clients from digital banking, healthcare & pharma, software, and aerospace sector.Skills: MS Power Point, Negotiating deadlines, Consulting, Market Research, Cross Team Collaboration, Leadership Exposure