Siddhant Chawathe Email & Phone Number

Mumbai, Mh, In

• Evaluate regulatory checks like OFAC and World Check to maintain high standards of accuracy and compliance when validating and screening client documents for opening accounts• Spearheaded development of comprehensive strategies for customer onboarding and control processes, prioritizing exceptional customer experience while ensuring robust risk management practices• Steered team's total production for total volume of accounts processed in a day to be above 85% while meeting KPI for… Show more • Evaluate regulatory checks like OFAC and World Check to maintain high standards of accuracy and compliance when validating and screening client documents for opening accounts• Spearheaded development of comprehensive strategies for customer onboarding and control processes, prioritizing exceptional customer experience while ensuring robust risk management practices• Steered team's total production for total volume of accounts processed in a day to be above 85% while meeting KPI for 95% quality• Collaborated with cross-functional teams to align compliance processes with company strategy, driving efficiency and quality improvements• Mentored team of 10 junior associates by conducting trainings for document validation and KYC processes• Reviewing regulatory checks for Stage One of Anti-Money Laundering compliance in liaison compliance team to expedite document and account approvals, and referring questionable accounts to Risk Assessment Team for additional investigation• Performed reviews of organizational accounts, managing clients of ORG Accounts such as IBroker and FA Show less

Lower Parel

PPI REMEDIATION OPERATIONS :- Retrieved historic customer data from archive and logged complaints- Reviewed AML/KYC regulatory requirements for all customers and analyzed any transactions that appear unusual based on the customer profile- Screening RBS customers against PEPs, Sanctions and Adverse Media listed on WC- Internal Softwares are Back Office and Front Office for investigation and others being Actimize, World Check for production- Processing Mis-sold Insurance… Show more PPI REMEDIATION OPERATIONS :- Retrieved historic customer data from archive and logged complaints- Reviewed AML/KYC regulatory requirements for all customers and analyzed any transactions that appear unusual based on the customer profile- Screening RBS customers against PEPs, Sanctions and Adverse Media listed on WC- Internal Softwares are Back Office and Front Office for investigation and others being Actimize, World Check for production- Processing Mis-sold Insurance claims and complaints received from UK based Clients.-Verifying the detail before processing the payment/refunding manually- PPI usually covers payments for products like Loans, Mortgages, Credit cards, Overdrafts etc- Strong attention to details, Research, Navigation to various applications like Equifax, in house Database etc Show less

Lower Parel

- Managed Personal and Business customer queries in relation to their Personal, Mortgage, Loans, Credit Cards, Savings and Business accounts- Performed KYC checks to trace the customer and verified the information using KBA Tool, ID&V Process and Equifax- Screening client based on Sanction, Politically Exposed Person (PEP) and Adverse Media list- Educated vulnerable customers of different helpful facilities provided by the bank as well as allied agencies to combat their situations… Show more - Managed Personal and Business customer queries in relation to their Personal, Mortgage, Loans, Credit Cards, Savings and Business accounts- Performed KYC checks to trace the customer and verified the information using KBA Tool, ID&V Process and Equifax- Screening client based on Sanction, Politically Exposed Person (PEP) and Adverse Media list- Educated vulnerable customers of different helpful facilities provided by the bank as well as allied agencies to combat their situations maintain and assess customers mortgage payments/accounts suggest reasonable courses of action to the customer to maintain risk environment to a minimum level- Efficiently handled customer grievances in first point of contact- Monitored and audited cases so that our analysts can learn from mistakes and deliver better customer service- Providing assistance to newly joined associates in transition phase as a Subject Matter Expert Show less

Postgraduate Degree, Finance, General

Baf, Business/Commerce, General

Activities and Societies: Student Head of NSS(National Service Scheme) for the year 2016-17. Volunteered in the Annual College Fest i.e..