Siddharth Acharya Email & Phone Number

Mississauga, Ontario

• Continuously met and exceeded Service Level Agreements, and produced 100% quality
• Took on more responsibilities and cross-trained in multiple departments to help them reach 100% of their quota
• Supervised and assisted new hires to ensure Service Level Agreements are met
• Surpassed productivity quotas continuously by 110%-130% every week in comparison to other new hires who were meeting their quotas and quality by 90-100% every week
• Encouraged team building as a member of Social Committee; organized, coordinated, and planned monthly activity meetings

Ontario, Canada

• Generated most sales leads among the hires by following up with customers regarding the right insurance plan and affordability resulting in most sales generated in my term as a customer service agent
• Acknowledged as a 5 star customer service agent by providing exceptional customer service experience

St. Catharines, Ontario

• Performed financial analysis for Foot Locker Inc.
• Reformulated Income statements, Balance sheets, and Statement of Shareholder’s Equity for last 6 years (2010-2016) to outline the consistent growth and financial health of the company
• Prepared Consolidated Statement of Shareholder’s Equity to breakdown material transactions of the company and to assess the equity changes
• Conducted regression analysis to accurately forecast earnings and sales for next 3 years with potential upside to invest in the company
• Calculated Altman’s Z-score to conclude Foot Locker Inc. is at no risk of bankruptcy
• Evaluated systematic risk of Foot Locker Inc. to conclude lower stock risk volatility in relation to the market

St. Catharines

• Performed market and financial analysis of Apple Inc.
• Followed GAAP procedures and used CAPM methods to outline the consistent growth and financial health of the company for last 10 years
• Formulated discounted Cash Flows to project next 5 years of optimistic and conservative revenue growth to evaluate the potential of an investment opportunity at the company
• Conducted PESTEL analysis to identify different risk factors such as exchange rates and better technological innovations from competitors that could impact Apple Inc.
• Formulated different types of regressions models for last 10 years to forecast the potential upside and skewness if Apple Inc. is priced correctly providing its market price

St. Catharines

• Coordinated with sales staff as well as internal and external departments to drive customer satisfaction
• Recognized as Top sales agent in my department and later as Employee of the month for continuously surpassing sales quotas by 30-50% and providing exceptional customer service

St. Catharines

• Analyzed all the financial aspects of the business model of the start-up business
• Created an Excel Macro Sheet that gave the client all the scenarios instating the company would be profitable in 3 years and will breakeven after 2 years in a best case scenario
• Used MS Access to identify and improve on factor variables such as gender, age group to increase the chances of sales by 27% after targeting a certain demographic
• Came in at the 3rd place after concluding the business model of the client wouldn’t thrive and would require an additional funding of $65,000 for it to be successful to get to break-even point

Brampton, Ontario

• Organized all the equipment and parts to increase the efficiency of work
• Promoted Y2K computers at school generating more traffic towards the company
• Constantly worked with suppliers to make sure all authentic parts are getting delivered ensuring 100% customer satisfaction
• Reconciled balances at the end of the shift to make sure all necessary records are maintained