Siddharth Bhatnagar Email & Phone Number

Mississauga, Ontario, Canada

Toronto, Ontario, Canada

• Greet customers in a timely fashion and recommend products and solutions based on their needs.
• Maintain knowledge of current sales and promotions, policies regarding payment, exchanges and security practices.
• Arrange and organize merchandise in the designated areas to promote product sales.
• Meet current customers to review current services and expand sales opportunities.
• Provide world-class customer service and create exceptional customer experience.
• Promote membership plans and educate customers about the protection plans.

British Columbia, Canada

• Organized backroom products and follow Backroom Inventory Management (BIMI) processes.
• Performed daily tasks such as Cycle Counts, Labels, Signage, etc. by using PDT and MMS systems.
• Assisted in controlling shrink, damage and spoilage of products.
• Completed daily reports on inventory correction and merchandise discrepancies.

British Columbia, Canada

• Warmly greeted customers and made knowledgeable product recommendations based on their unique needs and requirements.
• Arranged and organized merchandise to encourage product sales and enhance the customer shopping experience.
• Engaged with customers to evaluate and identify opportunities to expand sales.
• Played a key role in preventing product damage and shrinkage through diligent monitoring and attention to detail.
• Collaborated with management to design and build eye-catching promotional displays that drive sales and increase customer engagement.
• Delivered exceptional customer service, creating memorable experiences for customers and establishing a loyal customer base.

British Columbia, Canada

• Operate cash registers with precision, providing customers with prompt and courteous assistance with grocery bagging.
• Address customer inquiries and provide expert product knowledge to ensure customer satisfaction.
• Support customers in completing purchases and effectively promote reward programs to drive customer loyalty.
• Ensure store inventory is kept at optimal levels and assist in controlling shrinkage, damage, and spoilage of products.
• Collaborate with management to assemble promotional displays that are visually appealing and effective in driving sales.
• Verify the age of customers for alcohol and tobacco purchases, in accordance with state regulations.

New Delhi, Delhi, India

• Managed stakeholder deal alignment by planning, driving, and tracking quarterly and yearly renewal closures, and actively participating in stakeholder and team meetings aimed at improving customer satisfaction.
• Generated reports and analysis on renewal sales progress for assigned regions and managed and updated renewal tracking tools for reporting and guidance to the sales team.
• Collaborated effectively with cross-functional teams, including sales, finance, legal, and product management, to ensure smooth contract execution and fulfilment.
• Prepared quotes and contracts in the CRM/ERP system to trigger invoicing, and ensured accurate invoicing and documentation to customers.
• Acted as the first point of contact for international customers with regards to contract execution, fulfilment, and invoicing, and coordinated all customer correspondence and agreements within assigned international.
• Managed customer requests in the assigned international region, proactively communicated with customers to align new contract terms & agreed fees, and obtained customer-signed licenses.

• Make enhanced outbound calls (Approx. 80-100) on leads provided by the company.
• Develop & maintain the business plan, identify new business prospects.
• Forecast new business opportunities.
• Deliver a high level of service to clients to both maintain and extend the relationships for future business opportunities.
• Analyze customers' requirements and provide technical support/solutions.

Delhi, India

• Greeted customers in a timely and positive manner to create a positive sales/buying experience for the customers.
• Directed Salesfloor activities, delivering exceptional customer service and addressing issues at store level.
• Managed merchandise selection, window displays, and stocking, worked directly with vendors.
• Established sales goals, managed budgets, devised sales forecasts, and consistently maximized sales and profits
• Adhered to compliance requirements in all areas of operational activity, brand standards, company policies and procedures.
• Ensured that all operational activities, brand standards, corporate rules and procedures are in conformity.

Ontario College Graduate Certificate, Operations Management, 3.99

Ontario College Graduate Certificate, Project Management, 3.78

Bachelor Of Arts (B.A.), English Literature

Activities and Societies: DramaticsGraduate with Honors in English Literature.