Siddharth Bothra Email & Phone Number

Mumbai, MH, IN

Kolkata Area, India

Mumbai, Maharashtra, India

Haptik is one of the world’s largest Conversational AI companies, having reached over 100 million devices, and processed over 2 billion conversations till date. The company has been the recipient of several industry accolades, including the Frost & Sullivan Award for Conversational AI Company of the Year 2018, and recognition as one of the Top 25 AI.

Mumbai, India

Haptik is India’s largest Conversational Commerce platform that is powered by both AI and real humans. A chatbot compamy that enables USERS and ENTERPRISE to ENGAGE, TRANSACT and GET THINGS DONE. On consumer side: Haptik App > A personal assistant service, which aims to redefine the way people get their everyday tasks done using chatbots as the underlying.

Mumbai

- Built and developed Brand / Distributor relationships.- Managed Sales & Distribution Channels through distributors / CFAs.- Responsible for Procurement / Buying of FMCG products.- Building & leading a team of brand alliances and also being an active mentor and coach for the team.- Exploring revenue generation opportunities within the FMCG space..

Mumbai, India

- On-boarded 200+ Brands in FMCG Space by selling the concept.- Oversaw a team of 17 Assistant Managers who were responsible for on-boarding 800+ brands and maintaining relationships with the brands.- Ensuring listing and cataloguing of products for the on-boarded brands.- Actively coordinating with brands and internal operations team to manage process.

Mumbai, India

- Driving Sales in terms of Value & Volume for respective seller accounts and creating new seller accounts.- Competitor Monitoring on key products – key vendors, market trends and growth driver.- Creating a pleasant atmosphere for interaction of customers and taking appropriate action to meet their needs.- Ensures focus on Vendor Relations, Strategy and.

Kolkata, India

- Handling FMCG (Home & Personal Care) section of a flagship store and achieving a growing turnover, month on month basis.- Spearheading a team of around 70 employees and showing them the growth path as well as mentoring them to perform their tasks more accurately. Training employees on customer service, business development, visual merchandising etc..

Kolkata Area, India

- Dealing with customers directly, or via telephonic or virtual media.- Providing first call resolution while processing and handling various issues, on a regular basis, regarding customer complaints, feedback, and requests.- Recording details of inquiries, comments and complaints and taking appropriate action.- Handling Customer Loyalty Program..

Kolkata Area, India

-Taking interviews-Coordinating with the HR executives of different companies-Mentoring new members who joined the Company-Maintaining database

Kolkata

-Customer Relationship Management-Designing and retailing of garments-Supervising and instructing the workers-Dealing with Vendors

Master Of Business Administration (Mba), Marketing And Operations, Cgpa-8.09

Activities and Societies: Participated in Blood Donation Camp organized by Rotary Club-Bagged scholarship twice while pursuing MBA.

Bachelor Of Commerce (Bcom), Commerce, B

Graduated with honors in Accountancy

I.S.C, Commerce, 80.2%

-Secured SECOND position in Economics and Accounts in Academic Aptitude & Achievement Tests 2003, jointly conducted by The Institute of.

I.C.S.E, Economics And Science, 62.5%

Activities and Societies: Captain of Football TeamWon certificates of appreciation in painting and sports.