18 months experience working on CA Clarity PPM including Requirement Gathering, Implementation managing/conducting all the customer trainings as well as customer interactions and meetings to carry out UAT’s, discussions, analyzing change requests along with all the functional activities related to a project.Felicitated and Recognized by Govt. of Maharashtra for the individual efforts put in for the Master Trainer Plan and executing it successfully. Awarded the Best Delivery Individual for effectively scheduling, organizing the activities and effective customer interaction. Vast experience of dealing with Government Customers. Have worked in close co-ordination with NISG (National Institute of Smart Governance) a semi government consultancy that has helped in enhancing my skills as a quality trainer.Knowledge of different network monitoring products like – E-Health, Spectrum.