Created a B2B vertical, a focused business unit, to enable exponential growth of clientele and achieve sales target• Developed a detailed transition strategy and managed its end to end implementation by enabling minimal risks thereby steering a smooth transition of over 100 customers in a span of 2 months• Effectively analyzed complex data and based on various demand and supply drivers created an effective forecasting model for strategic material requirement planning (MRP) for Pan-India depots• Managed the comprehensive implementation of Salesforce, a CRM tool, from start to finish within B2B sales domain• Formulated strategic planning, marketing collaterals and loyalty programs to enhance long term business prospects• Performed comprehensive market research and assessments for BS-IV readiness and telematics for fleet management• Successfully achieved 97% customer service levels, generated additional profits of 20 MINR by meritoriously managing Infra and Fleet accounts

• Developed Aviation and Maritime service offerings that included feasibility studies, market research, forecast modelling for UAE clients such as DP World, Abu Dhabi Airport Company• Performed extensive market research on various ports and shipping lines of UAE and created a forecast model to determine the throughput projections for the upcoming quarters • Created business requirements and delivered maximum value to clients that enhanced the functionality o the process workflows by improving efficiency, increasing speed of operations and minimizing errors

Successfully optimized vehicle performance and drove service delivery project KPIs for 25 key account clients• Ensured channel partner profitability by discussing, negotiating and closing deals with various big fleet customersRetained long term relationships with strategic customers and managed customer satisfaction index > 90%• Effectively handled cross-functional coordination and alignment of spare parts requirements throughout the supply chain using a combination of lean- agile methodology• Devised customer retention strategies Pan- India and drove the end to end implementation of these initiatives • Developed recommendations for in-season variations and pre-season assortment plans to ensure the delivery timelines remain intact thus delivering products On-Time In-Full (OTIF) 95% of the times• Strategically managed all customer- centric projects and devised ways to offer more value with utmost cost benefit to the company that led to achieving 98% customer service level and helped in winning 6 new clients.

• Implementation of 5S at foundry section of Heavy Engineering Division. • Analyzed the various performance parameters of hydraulic and steam turbines.

• Understanding of the various welding techniques for manufacturing hydraulic turbines • Comprehensive study of workshop management methods like 5S, Six Sigma and Lean Manufacturing.