Entrepreneur | Hospitality Professional | Coffee EnthusiastProfessional SummaryDriven and ambitious entrepreneur with a strong background in the hospitality industry. Experienced in hotel operations and management, I have successfully transitioned into the world of entrepreneurship with the establishment of Mleko specialty coffee house in Ahmedabad. Passionate about delivering exceptional customer experiences and creating a thriving coffee culture.Professional ExperienceMleko Specialty Coffee House | Ahmedabad | 2019Founder & Owner- Conceptualized and launched a successful specialty coffee house, offering a unique blend of premium coffee and baked goods.- Oversaw all aspects of business operations, including staff management, customer service, inventory management, and financial planning.- Created a warm and inviting ambiance, attracting a loyal customer base and achieving positive customer reviews.McDonald's | Assistant Manager - Demonstrated strong leadership and management skills as an Assistant Manager, overseeing daily operations and ensuring smooth service delivery.- Maintained high standards of food quality, cleanliness, and customer satisfaction, resulting in consistently positive feedback from customers and management.The Oberoi, Mumbai - Gained valuable hands-on experience in the luxury hotel industry at The Oberoi, Mumbai.Institute of Hospitality and Hotel Administration, Mumbai - BSc in Hospitality Management- Specialization in Food Production- Coffee Brewing and Barista Skills- Entrepreneurship and Business Development- Customer Service and Relationship Management- Operations Management- Team Leadership and TrainingKey Achievements- Successfully established and grew Mleko specialty coffee house, gaining recognition as a popular destination for coffee enthusiasts.- Received accolades for outstanding customer service and dedication to creating a welcoming atmosphere.