Siddharth Prashar Email & Phone Number

Remote

Working as a Data Center engineer supporting various products - Nexus, F5, Checkpoint firewall, Symantec Blue coat proxy, SDWAN( Velo cloud ).Working on maintenance and upgrades for the various Data Centre products.

Pune Area, India

• Configuration & Troubleshooting of network devices.
• Creating Access Policies, Interface profile Group, Interface profile, Switch Profile.
• Creating End Point Group, Application profile, Bridge Domain, VRF, Contracts, Subject, Filters, Tenants, L2 Out, L3 Out.
• Integration of the Physical Domain, L2 Domain, L3 Domain, VMM Domain for integration with the VM ware.
• Looking into the Logs and Alarms in the ACI.
• Looking into the logs and alarms on the VMware technology, currently supporting esxi version 6.5, Knowledge of VSS, VDS, Port group, veth, vnic, vsphere 7.0.

Bengaluru Area, India

I was working as an L3 Engineer in incident management for UK based customer.Provide support for the IPT and UCCE setup for the customers.Working on new requirement in the existing setup and implement through change management process.Work on escalated cases and if required involve Cisco TAC and get to the resolution of the issue.Prepare Root Cause.

Noida Area, India

• Troubleshooting on clients IPT network for simple and complex issues.
• Hand on experience on Cisco Unified Communication Manager (CUCM) version 4.x, 5.x, 6.x, 7.x, 8.x,9.x
• Troubleshooting on Voice Gateways and SRST.
• Troubleshooting on CME (2800,2900,3800,3900,UC500)
• Troubleshooting of Software Conference Bridge Resources, Music on Hold (MOH) Resources and Transcoder Resources.
• Troubleshooting of Hands on experience on CISCO gateways such as 2800, 3900, 2600,VG2XX

Gurgaon, India

• Receives RFC (Request for change) from the customer related to IPT services on tools like SD4 (HP) and CLARIFY (AMDOCS).
• Checks whether the change request qualifies according to the Change catalog or not does complete data validation for each change request.
• If information is missing / incorrect, then revert to the customer asking for more information.
• Classifies the change request according to its service Impact.
• Execution of Move, Add, Change and Delete (MACD) incidents and requests for Cisco IP Telephony Infrastructure consisting of Cisco Unified Communication Manager (CUCM), Voicemail by Cycos and Click to Dial by Genesys.
• Execution of all the Changes as per the defined change catalogue within the agreed lead time.

Gurgaon, India

• Monitoring of LAN, WAN network (PRTG Graph).
• Management of Switches through soft switch.
• Work with service providers for troubleshooting the ISDN T1/E1 PRI, T1/E1 CAS and data connectivity as well.

Mca, Computer Science

Bsc(Computer Science), Physics,Maths,Computers