Sidharth Gupta🌟 Email & Phone Number

• Strategic Planning: Crafting targeted strategies that have resulted in a 20% year-over-last Quarter growth across all locations.
• Client Engagement: Managing a portfolio of 50+ key accounts with a 70% retention rate through proactive communication and personalized solutions.
• Team Leadership: Collaboration with Sales Managers to achieve a 15% increase in average deal size and a 30% improvement in client satisfaction scores.
• Cross-functional Collaboration: Collaborating with teams to align customer needs with product enhancements, resulting in a 25% increase in upsell opportunities.
• Process Optimization: Implementing CRM enhancements, reducing response times by 30%, and enhancing team productivity.

Noida, Uttar Pradesh, India

• Utilizing Salesforce as a CRM, I am optimizing lead generation, resulting in a 20% increase in qualified leads.
• In client portfolio management, I am effectively handling 40+ portfolios, implementing personalized strategies that led to a 22% increase in retention. I served as a trusted liaison between clients and internal teams.
• As a cross-functional leader, I spearheaded teams, improving campaign efficiency by 18% through data-driven decision-making. I am a results-driven strategist who implemented insights, yielding a 14% increase in renewals.
• Additionally, I conduct regular training sessions to keep teams updated on industry trends and best practices, contributing to a continuously evolving and high-performing environment.

Noida, Uttar Pradesh, India

• I was a highly motivated and results-oriented professional and I am skilled at building and maintaining relationships with customers, identifying and resolving customer issues, and driving adoption and retention. I.
• Owned the entire relationship with Husqvarna and Pandora, including onboarding, implementation, training, adoption, retention, and satisfaction.
• Established relationships as a trusted and strategic advisor to help ensure the continued value of our products and services.
• Used Zendesk to create wireframes for creating Campaigns and Promotion activities.
• Developed and maintained customer-success strategies and best practices, as well as customer-support content.
• Worked with the Creative Team, Graphic Operations, and Display Templates team to create effective customer-support content.

Noida

• I was a sincere and committed Partnership specialist in the Fintech services industry. I am skilled at developing and executing partnership strategies that drive revenue growth and customer acquisition. I have a proven.
• Assisted the Partnership Manager / VP of Partnership in creating partnership proposals, process flows, and commercial offerings, resulting in a 20% increase in partnership revenue.
• Maintained day-to-day communications and relationships with top partners, including asset management and banking firms.
• Initiated new partnerships and collaboration with asset management and banking partners, resulting in a 20 Lacs increase in revenue.
• Worked closely with the internal team to ensure smooth operational processes and stepped in to troubleshoot problems requiring collaboration with partners when needed.
• Updated the internal team with new information/materials from partners, including monthly fund fact sheets, monthly prospectus, and new products.

Gurugram, Haryana, India

• I was an enthusiastic Analyst with rich experience in the real estate industry. I am skilled at leading operations, managing relationships with clients and stakeholders, and developing and implementing new processes. I.
• Led operations and warranted that all the clients have a pleasant experience.
• Set up California Market from scratch, aided stakeholders, and building quality relationships with the clients, and increased CSAT by 90%
• Initiated pilot project by launching California Market and created SOPs creating a new source of revenue and increasing business by 70%.
• Comprehended client requirements, and expectations and briefed the front-end team after conducting secondary research and collating relevant information, and using Zendesk as a software to help in creating tickets and.
• Assured proper showing of properties following optimum routes. Provided end-to-end solutions to clients, bridged operational and sales-oriented outcomes by using my very own UEVS model

Noida, Uttar Pradesh, India

• I was a passionate Sr Sales Manager. I am skilled at developing and executing marketing strategies, managing projects, and leading teams. I have a proven track record of success in driving leads, generating sales.
• Grew leads by 20% and generated sales of $1 million in the first year.
• Increased brand awareness by 15% through social media marketing and content marketing.
• Organized and executed a successful marketing event that generated 100 leads.
• Spearheaded marketing activities for the builders, including social media marketing, content marketing, and event marketing.
• Managed a team of 7 and managed all aspects of marketing projects, from ideation to execution.

Noida Area, India

• I was an Energetic Business Development Manager with 1.5 years of experience in the fastest startup of the Indian Real Estate industry. I was skilled at building and managing relationships with key accounts, developing.
• Acted as an Account Manager for key high-end B2C partners. Managed outbound calling and filtered potential clients.
• Documentation of all the paper works and filling of the clients.
• Virtual Site Visits coordination with the Senior Management so that the site visit could be possible during the Covid Times.
• Be a one-stop solution service provider at the time of Events and escorted the guests who attended the events and giving them the best options possible and collecting and facilitating them with ease so that they may.
• Regular follow-ups with the clients and ensuring the best services in terms of after-sales services are being offered by us.

Gurgaon, India

• I was a sincere and dedicated Customer Service Representative with 3+ years of experience in the telecommunications industry. I am skilled at processing orders, troubleshooting customer problems, and resolving issues..
• Processing orders for broadband and telephone lines for customers in the UK.
• Helping customers troubleshoot their problems and resolve the same.
• Providing necessary solutions to customer problems.
• Worked as an advisor in the major and government sector for the provisioning and selling of telephone lines connections and broadband.
• Coordinating with sales executives in the UK to enhance sales techniques for the government and private companies in the UK.

Master'S Degree, Marketing, A

Activities and Societies: Participation in Debates and Speeches in College. Participation in Inter College Festivals. Participation in.

Bachelor'S Degree, Business Administration And Management, General, A

Activities and Societies: Participation in Inter College Debates and Seminars. Coordination in Public Speaking. Helping and Supporting.

Class 11, Business/Commerce, General

Activities and Societies: Dance Team Debate Team Football Team English Literature Club Dance teamAn awesome school in Indore that has.