Siddharth Soni Email & Phone Number

Delhi, India

New Delhi Area, India

• Operating as the lead point of contact for all matters specific to the accounts.
• Building and maintaining strong, long-lasting customer relationships.
• Overseeing customer account management, including negotiating contracts and agreements to maximize profits.
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.

New Delhi Area, India

• To expand business by establishing official partnership with leading marketing automation service providers in India, to serve their clients & to assist them in attaining value realization from their investment.
• To work in tandem with Adobe’s customer success team to serve their clients on Adobe Marketing Suite (Campaign and Adobe analytics) for India geo.
• To manage social media marketing channels and day-to-day activities including: Develop relevant content topics to reach the company's target customers. Create, curate, and manage all published content (images, video.
• Maintains organization staff by establishing training, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews.
• Prepares employees for assignments by establishing and conducting orientation and training programs.
• Developing goals for the development team and business growth and ensuring they are met.

Delhi

• Setting goals and tracking the marketing metrics
• Liaise with International teams to share best practices and testing plans
• Evaluating customer research, market conditions and competitor data
• Manage and optimize a large, multi-million-dollar advertising budget
• Responsibility for planning and budgetary control of all marketing activities.
• Manage and execute campaigns to attract, acquire and retain existing customers.

Gurgaon, India

• Guest Relations & concierge management.
• Consistently offer professional, friendly and engaging service
• Ensure the Concierge team offers the best service, knowledge and assistance to guests.
• Assist with any plans or arrangements that guest intends to make.
• Assist guests regarding hotel information, itinerary planning & global events in an informative and helpful way
• Expanding the Corporate client database and bringing in new clients for Quintessentially Events.

New Delhi Area, India

• To abide by the mission statement of the hotel, the department and the respective section.
• Orchestrate and expedite the registration and checkout process at the front desk
• Oversee the daily operation of the front desk.
• Ensure guest arrival and departure procedures are accurately followed in a smooth and timely manner.
• Demonstrates excellent leadership, communication and team building skills with associates, peers and across departments.
• Follow-up on any complaints or problems a guest may experience in a timely and professional fashion to ensure a quality guest experience

New Delhi, Delhi, India

Trained as an intern in Food & Beverage Service, Housekeeping, Front Desk, Food Production and Human Resource departments of a 300 room inventory property.

Master Of Business Administration (Mba), Marketing/Marketing Management, General, A

Activities and Societies: Management Studies

Bachelor Of Science (Bsc), Hospitality Administration/Management, A

Activities and Societies: Hospitality & culinary management.

Education record

Activities and Societies: Schooling.