Dedicated dispute analyst with 7+ years of experience in conflict resolution and financial discrepancy investigation. Skilled in facilitating negotiations and implementing effective dispute resolution strategies. Managing dispute dealing for the consumers and merchant across various regions (EMEA) Reviewing documentation and working with the team, business partners and stakeholders toannounce the final resolution. Maintained the chargeback queues to ensure that no cases expire. Collaborated with the colleagues in different department to help streamline the specializedinventory. Identification of fraudulent transactions and determined whether disputes are fraudulent andshould be accepted and pinpoint overall cause of the dispute if they are not fraud.