Siddharth Thapa Email & Phone Number

I am a passionate and committed Business Analyst with over a year of experience in the Ed-tech industry, specializing in data analysis, process development, and product implementation. I excel in utilizing tools such as Excel, SQL, and Zoho Workspace to drive significant improvements in user satisfaction and organizational efficiency. My analytical skills and dedication to process enhancement have consistently resulted in informed decision-making and successful project outcomes.

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  Associate Business Analyst

  Collegedunia

  Jan 2023 - Present - Gurugram, Haryana, India

  1. Developed over 10 Zoho tools that enhanced decision-making and user satisfaction by 40%, and streamlined organizational processes by 72%.2. Integrated user data from various sources into the CRM, optimizing its use for better outcomes.3. Created comprehensive dashboards with Zoho Analytics and Looker Studio, leading to a 43% increase in conversion rates through targeted ad campaigns.4. Leveraged Apps Script and custom functions for multiple integrations, boosting event attendance likelihood by 20%.5. Reviewed BRD and PRD to develop test flows and business scenario flows.6. Managed lead processes, incorporating automated communications, which increased user engagement by 30%.7. Produced detailed analysis reports, improving caller efficiency by 15%.8. Utilized agile - scrum methodologies to develop product.

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  Sardar Vallabhbhai Patel University Of Agriculture And Technology

  Food Technology And Processing