Customer Support Engineer
CurrentResponsible for troubleshooting, Repair, Pre- Delivery Inspection, overhauling of HEX 323, 320, Grader 120k2, 120H, 140K2, 120NG, Loader 950H and Dozer D6R.Daily review all machine system for sign of malfunction and wear.Consult with customers regarding repair need and formulate plans.Maintained record accuracy by using work order reporting system.Handling warranty claims of the machines maintain warranty records and see that the warranty parts are accepted by the principles.Provide support and cooperation to the management and to colleagues and be prepared and willing to help and contribute to the success of the company at all.