Siddhartha R Email & Phone Number

Bengaluru, Ka, In

Bangalore

IT Operational Professional with 12+ years of expertise in Delivery Management, Account Management, Service Operations, Vendor Management, Risk Management, Customer Relationship Management, People Management, Billing and Resource Management.I manage and oversee service operations, ensuring customer requirements and expectations are met with high quality, while coordinating resources, maintaining effective communication, handling daily operations, resolving issues, managing performance… Show more IT Operational Professional with 12+ years of expertise in Delivery Management, Account Management, Service Operations, Vendor Management, Risk Management, Customer Relationship Management, People Management, Billing and Resource Management.I manage and oversee service operations, ensuring customer requirements and expectations are met with high quality, while coordinating resources, maintaining effective communication, handling daily operations, resolving issues, managing performance, and ensuring compliance and data integrity, all while fostering strong stakeholder relationships and driving continuous improvement and risk management. Show less

Bangalore Urban, Karnataka, India

I lead the transition of major infrastructure services to HCL, overseeing resource movement and setup, collaborating with HR for smooth onboarding, evaluating and mitigating risks, coordinating with stakeholders and government bodies, implementing phased plans to minimize disruption, and ensuring successful end-to-end business operations with high appreciation.

Greater Bengaluru Area

I manage client accounts and business operations, leading cross-functional technical teams to support business objectives, ensuring customer targets are met, handling end-to-end project management, overseeing billing processes, maintaining regular client connectivity for new opportunities, and managing a team of 78 members as an Account Manager.

Greater Bengaluru Area

I create resourcing indents, coordinate with HR for smooth onboarding, manage employee transactions in SAP, identify and mitigate revenue leakage, handle day-to-day operations and performance management, ensure NDA documentation, maintain resource capacity plans, track training needs, manage risks and issues, handle escalations, improve bench resource deployment, and prepare various monthly reports.