System Analyst
Cupertino, California
Worked for the following iTunes Applications: Piano, PX4, COHO and Liger Managed the requirements gathering and analysis for iTunes applications, resulting in a 40% improvement in project delivery timelines.Developed detailed functional documentation, use cases, and workflow diagrams, ensuring compliance with corporate SDLC policies.Conducted gap analysis and defined future state processes for various applications, leading to a 15% increase in operational efficiency.Collaborated with SMEs and cross-functional teams to document software system requirements and ensure alignment with business objectives.Responsible for gathering and analyzing business requirements for multi-channel digital transformation projects. Translating the business requirements into various functional documentation, Use Cases, interface mockups, flowcharts, and other process flows. Partnering with Business, Technology, User Experience and Content Management teams to support the digital projects from discovery phase to production delivery. Analyzing existing business processes, performing gap analysis and defining future state. Performed GAP analysis of business rules, business and system process flows, user administration, and requirements. Ensured compliance requirements were met.Developed use case with UML for new product functionality.Documented Software System Requirements (SSR) for BW teams.Traced test cases and functional specifications to SSRs and BPRsData Lineage for Apple Web Applications: Charts, Piano, Lilaq, ICA.Data Flow from Core table to Semantic table.KPI Matrix for Apple Web Applications: Charts, Piano, Lilaq, ICA.Worktables, Procedures and Control tables flow and UnderstandingData Consolidation for all the applications.Developed use cases, workflow, screen mock-ups, and conversion requirements.Interfaced with SMEs to prepare BPR documents for ongoing projects.Liaised with Business Analysts in Texas and Houston to create data maps.