Siddhartha Agarwal

Siddhartha Agarwal Email and Phone Number

Chief Executive Officer @ JazzX AI
Redwood City, CA, US
Siddhartha Agarwal's Location
Redwood City, California, United States, United States
About Siddhartha Agarwal

At Freshworks, my role encompasses steering multi-year product strategy, cross BU product management and fostering ISV partnerships to augment our SaaS offerings in Customer and Employee Service. Collaboratively, we pioneered a generative AI strategy that has federated enterprise search with RAG, a workflow engine to develop workflows from documents, an AI agent orchestrating engine (being developed), secure integrations into 3rd party systems to execute actions in complex workflows, and identity to ensure fine grained access controls. I enhanced our multi-product GTM approach, contributing significantly to our $700M+ ARR. My team, which I've built and mentored to over 40 members, has been instrumental in defining innovative approaches to generative AI pricing and packaging, expanding our integration capabilities, accelerating AI adoption, and rolling out New Product Introduction processes across the BUs.I'm a proven software product leader with four careers spanning engineering, product management, sales and partnerships in early stage start-ups to large enterprise software & SaaS companies* Deeply technical with a honed business lens for driving product success with field, partners* Builds strong leadership teams with varied expertise, loves mentoring* Quickly synthesizes very complex topics into simple, explainable frameworks* Lifelong learner enthusiastically seeking out new challenges at every step* Innovation, creativity partner comfortable with ambiguity

Siddhartha Agarwal's Current Company Details
JazzX AI

Jazzx Ai

View
Chief Executive Officer
Redwood City, CA, US
Website:
freshworks.com
Employees:
1
Siddhartha Agarwal Work Experience Details
  • Jazzx Ai
    Chief Executive Officer
    Jazzx Ai
    Redwood City, Ca, Us
  • Freshworks
    Senior Vice President, Product Management, Strategy & Operations
    Freshworks Feb 2023 - Present
    San Mateo, California, Us
    Responsible for cross BU product management, outbound product management, product strategy (including multi-year product planning), pricing/packaging, ISV partnerships, product analytics & product operations. Freshworks ($700M+ ARR, 69K+ customers) delivers SaaS software for Customer Service & Employee Service (ITSM, ITAM, ITOM, ESM). Built, mentored a team of 40+ including VPs. • Helped develop generative AI strategy (AI platform with LLM gateway, RAG based federated search, 3rd party integrations to execute complex AI generated workflows, AI agent orchestration engine, domain specific models), cross-BU AI messaging, and GTM.• Accelerated depth/breath of integrations to unblock sales transactions with larger enterprises• Deployed Outbound PM framework to accelerate AI adoption, increase revenue (through pre-sales, post sales engagements), influence product roadmap, raise portfolio awareness• Built ISV Partnerships team to accelerate product roadmap, deliver rapid integrations, develop strategic AI alliances with hyperscalers; Acquired Device42 ($230M) to create ITAM portfolio• Built pricing/packaging function to drive adoption/monetization of AI, build value based packaging, embed price uplifts to drive expansion, analyze discounting to create guidelines & increase street price• Created cross-functional New Product Introduction (NPI) process and rolling 12 month NPI calendar• Built product analytics on PLG improvements, churn prediction, accelerating AI adoption• Leveraged product strategy team to influence long term product vision (new tech, verticals, partners)• Proactive analyst engagement led to inclusion in Gartner MQs, Forrester Waves
  • Aible
    Member, Advisory Board
    Aible Feb 2023 - Present
    Pleasanton, California, Us
  • Capitalg
    Member Of Google’S Capitalg Go-To-Market Advisory Board
    Capitalg Apr 2021 - Present
    San Francisco, Ca, Ca
    CapitalG is Alphabet's independent growth equity fund investing in later stage growth tech companies (40+ investments in companies including Airbnb, Looker, Crowdstrike, Lyft and Stripe). As GTM Advisory Board Member, help scale portfolio companies by advising them on their product direction, use cases, GTM strategy & creating connections with external partners for strategic and commercial relationships.
  • Cloudeagle (Yc W22)
    Member, Advisory Board
    Cloudeagle (Yc W22) Mar 2022 - Present
    Palo Alto, California, Us
    CloudEagle helps finance, procurement and IT teams save on SaaS software spend and help streamline the renewal and buying process.
  • Databricks
    Vice President, Product Management
    Databricks Jun 2022 - Dec 2022
    San Francisco, Ca, Us
    Built the outbound product management function to drive non-linear revenue growth across Databricks’ seven product lines (data engineering & streaming, data governance & sharing, data warehousing, workflows, Delta Lake, AI & Machine Learning). Databricks established the lakehouse paradigm to unify data warehouses and data lakes into one platform to handle all data, analytics and AI use cases.• Created the Outbound PM framework for providing customer-centered product vision and definition, building thought leadership, and driving go-to-market strategy and execution • Launched data streaming product line: identified product & integration requirements across services, defined messaging, sales plays & account segmentation, raised awareness of product portfolio’s value prop for real time use cases (real time analytics, real time ML and real time operational applications), enabled & sold with sales teams • Worked cross-functionally to drive alignment, focus across product management, product marketing, sales, solution architecture, and partner ecosystem teams• Led the Gartner Cloud DBMS MQ response & analyst engagement resulting in leader, visionary placement
  • Google
    Managing Director, Saas Partnerships & Co-Innovation, Google Cloud
    Google Jul 2019 - Jun 2022
    Mountain View, Ca, Us
    Led Google's engagement with top SaaS companies such as salesforce.com, ServiceNow, Workday, Anaplan, Twilio, Okta and ADP to help them re-platform onto GCP, co-innovate with them to improve their offerings leveraging Google Cloud and Google’s broader offerings (such as ads, search, shopping, chrome, android, and Workspace), and orchestrate the joint go-to-market strategy. Also responsible for the ISV/SaaS Center of Excellence where ISV Solution Architects help ISVs co-innovate with Google, and architect their SaaS transformation on/with Google cloud.• Responsible for defining and executing SaaS partner strategy with tier 1, tier 2 targets• Initiated, nurtured and closed $xB+ net new SaaS partnership commitments• Lead co-innovation of partnership solutions with Google Cloud, Google’s broader offerings from ideation through market launch by partnering with sales, services and product development• Increased partner topline, GCP consumption through GTM across all geographic regions, multiple industries, & the Google Cloud marketplace with significant SI leverage• Defined the vision, approach for the ISV/SaaS CoE to focus on accelerating SaaS transformations for ISVs; built the team to deliver on 60+ initiatives across tier 1 ISVs
  • Hedera Hashgraph
    Advisor, Governing Council Member
    Hedera Hashgraph May 2021 - May 2022
    Las Vegas, Nevada, Us
    The Hedera Hashgraph platform offers a distributed blockchain based public ledger and consensus as a service that enables enterprises to easily develop secure, fair, lightning-fast decentralized applications. Member of the Hedera Hashgraph Governing Council representing Google.
  • Cloud Software Association
    Board Member
    Cloud Software Association May 2020 - May 2022
    San Francisco, Ca, Us
    SaaS partnership network bringing together SaaS vendors, resellers, distributors, marketplaces, channels, platforms and API services to build the market for cloud software distribution.
  • Oracle
    Group Vice President, Product Management & Strategy, Oracle Cloud Platform
    Oracle Jun 2018 - Jul 2019
    Austin, Texas, Us
    Responsible for driving revenue growth organically & inorganically across Oracle’s Cloud Platform globally (which includes all PaaS services for application development, service and data integration, security, content management, analytics and monitoring/management), $5B+ business. Launched new cloud services like blockchain, chatbots, big data, AI/ML, etc. Also responsible for driving Oracle’s global developer initiative to ensure developers are building next generation cloud applications using Oracle’s Cloud Platform, and seeing it as a modern, open, easy, and intelligent platform. Serves as the key leadership interface from engineering/production management to sales, product/corporate marketing, partners, enablement, and inbound product management teams. Works with the alliances team to recruit and manage the partner eco-system to deliver implementation success and drive revenue growth through the channel. Is a key spokesman for Oracle and Oracle’s Cloud platform at technology/industry events, with analysts and press, and with partners.• Responsible for 100+ person globally distributed organization in Americas, EMEA & Japan/APAC including Prod Mgmt, partner enablement and business operations.• Define and execute on a developer engagement program/strategy on Oracle's open, modern, easy cloud platform for developers • Optimize investment across the portfolio; drive in-organic growth through acquisitions: identify targets, perform due diligence, enable integration• Partner with Oracle sales leadership to create quarterly business plans, identify growth opportunities in each global geo• Drive sales enablement (field, oracle direct and channel) • Recruit, enable and manage the partner eco-system to deliver implementation success and drive revenue growth through the channel• Manage strategic Cloud Platform customer relationships and key reference accounts for success
  • Oracle
    Vice President, Product Management & Strategy, Oracle Cloud Platform
    Oracle Feb 2014 - Jun 2018
    Austin, Texas, Us
  • Unify Square
    Member, Board Of Directors (Acquired By Unisys)
    Unify Square Feb 2010 - Jun 2019
    Blue Bell, Pennsylvania, Us
    Advising the company and CEO on sales strategies/processes, go to market, pricing, deal structuring, positioning and messaging. Unify Square’s SaaS software, consulting, and smart remote managed services power the world’s largest Microsoft Skype for Business (SfB) deployments. Built on innovative technology, its solutions create actionable insights and help enterprises transform their unified communications infrastructure, delivering enterprise-grade service availability, data-driven end-user satisfaction, and double-digit ROI increases. Its software and services have delivered value to more than 5 million Skype for Business seats, in over 275 global enterprises across more than 50 countries, and in most major industry verticals.
  • Zend Technologies, Inc.
    Vp, Worldwide Field Operations
    Zend Technologies, Inc. Jul 2007 - Feb 2014
    Minneapolis, Mn, Us
    Zend founders co-authored PHP, and according to Google, 70% of all web applications are written in PHP. Zend helps companies develop and deliver mobile and web apps rapidly and with quality by providing an end-to-end continuous delivery solution to address the development and operations collaboration challenges. In addition, Zend delivers a Platform as a Service (PaaS) cloud offering across cloud providers like Amazon AWS, Redhat Openshift, IBM SmartCloud, etc. Zend has 40,000+ customers worldwide and its solutions are being utilized in over 25 million websites. Zend’s software is distributed by partners such as Oracle and IBM on their servers and databases.•Responsible for all revenue for the company including software, services, support and training. All revenue generated through direct sales, channel sales and OEM sales.•Responsible for the global sales force, pre/post sales engineers, inside sales, sales operations including North America, Latin America, EMEA and APAC.•Direct responsibility for creating and executing the company’s go-to-market strategy worldwide, and providing a platform for delivering exponential growth year over year.•Responsible for strategic alliances with cloud partners such as Amazon AWS and RightScale•Accelerated revenue growth through establishment of centralized inside sales organization for EMEA in Dublin, Ireland; and creating offshore sales organization in India to support small transactions, renewals, 24X7 chat •Established critical channel relationships (global and regional) to scale growth•Personally engaged in the closure of several major contracts•Developed messaging to move Zend from a tools company to a solutions company; enabled adoption of methodology and messaging globally
  • Solidcore Systems (Acquired By Mcafee)
    Vp, Sales
    Solidcore Systems (Acquired By Mcafee) Jan 2004 - May 2007
    Us
    Change Control software to help reduce the cost of compliance and enhance availability of IT infrastructure for clients such as General Motors, Ford, Motorola and Pacific Life Insurance (acquired by McAfee’s Risk & Compliance division). Was an advisor for the company starting Jan 2004.• Built sales and lead qualification team generating a significant portion of company bookings. • Guided company to change direction from selling Security to selling Change Control targeting SOX Compliance and IT Operations – resulted in company tripling its customer base each year. • Established partnership with IBM (resulting in significant pipeline and closed deals) and local Remedy/Tivoli SIs.
  • Totality Corporation (Acquired By Mci/Verizon)
    Regional Vp, Sales
    Totality Corporation (Acquired By Mci/Verizon) May 2000 - Jan 2005
    Managed services provider for clients such as American Airlines, Sony, Best Buy, The Sharper Image, and seven of the top ten financial institutions in the world. Totality managed systems accounted for over $5 billion in B2C E-commerce transactions and over $1 trillion in B2B transactions value in 2003. Grew the company from its first customer to a $30M business.• Managed a 12-person team comprising of Sales, Alliances and Account Management on the east coast. Grew regional revenue from 12% to 39% of the company revenue within two years• Closed $25M+ of total contract value in multi-year contracts including a global electronics manufacturer ($10.5M), a securities lending hub constituting the top 11 investment banks in the world ($5MM), and the largest publisher of children’s books ($8.2MM) • Built a consultative selling practice that resulted in a tripling of prospect-to-customer conversion rate.• Helped establish revenue-generating alliances with leading systems integration firms such as CGE&Y and HP, data center vendors such as AT&T, and leading ISVs such as BEA and ATG.
  • Teamscape (Acquired By Oracle/Peoplesoft)
    Advisor
    Teamscape (Acquired By Oracle/Peoplesoft) Sep 1996 - Jul 2002
    Teamscape's software enabled organizations such as Verizon, Charles Schwab, etc. manage their human capital. It enabled management of online curriculums, employee skills and employee career paths. Teamscape was acquired by Peoplesoft.
  • Urequest.Com (Contractor Online)
    Cto & Vp, Engineering (Founder)
    Urequest.Com (Contractor Online) Jul 1999 - Jun 2000
    Founded the company, responsible for engineering team building the web based solution.
  • Oracle Corporation
    Director Of Development
    Oracle Corporation May 1994 - Oct 1999
    Austin, Texas, Us
    Responsible for the design, engineering and development of a number of software products at Oracle including Internet Bill Presentment and Payment, Oracle Interoffice and the Oracle Installer• Innovation, creativity and leadership skills resulted in rapid promotions from an individual contributor to a management role. Responsibilities grew from being responsible for portions of functionality to managing all aspects of the development and roll-out of an Oracle software product• Worked with the sales organization to define the go-to-market strategy, evangelize the products, form key customer relationships and communicate the ROI of products to CIOs and CTOs. Instrumental in closing the first few key customer deals. • Supported and trained Oracle's sales force and many partners, along with helping develop a solutions practice to speed up implementation and deployment • Managed 25-person development teams consisting of development, QA, product management and release engineering. Concept to delivery of less than one year for the first version of the product under budget.• Intrinsic knowledge of the architecture, design, development and marketing processes of software products from Oracle. • Deep understanding of 3-tier ecommerce technologies such as web servers, application servers, and databases along with patents on the processes and technology associated with one of the software products.

Siddhartha Agarwal Skills

Enterprise Software Cloud Computing Saas Product Management Start Ups Go To Market Strategy Crm Management Selling Solution Selling Strategy Business Alliances E Commerce Sales Operations Sales Process Software As A Service Leadership Executive Management Security Data Center Managed Services Software Development Customer Relationship Management Mobile Applications Sales Application Servers Team Management Php Market Analysis Sales Management Multi Cultural Team Management Professional Mentoring Paas Middleware

Siddhartha Agarwal Education Details

  • Stanford University
    Stanford University
    Computer Science
  • Caltech
    Caltech
    Computer Science
  • Grinnell College
    Grinnell College
    Computer Science

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Siddhartha Agarwal's current role is Chief Executive Officer.

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Siddhartha Agarwal attended Stanford University, Caltech, Grinnell College.

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Siddhartha Agarwal has interest in Exercise, Home Improvement, Reading, Gourmet Cooking, Sports, Home Decoration, Photograph, Cooking, Electronics, Outdoors.

What skills is Siddhartha Agarwal known for?

Siddhartha Agarwal has skills like Enterprise Software, Cloud Computing, Saas, Product Management, Start Ups, Go To Market Strategy, Crm, Management, Selling, Solution Selling, Strategy, Business Alliances.

Who are Siddhartha Agarwal's colleagues?

Siddhartha Agarwal's colleagues are Sanjukta Mukherjee Jaiswal, Gabrielle Walsh, David Westphal, Prashanthi Thukkaram, Rakesh Rakesh, Sijin Luo, Kartik Iyer.

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