Siddhartha Chakraborty work email
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Siddhartha Chakraborty personal email
Siddhartha Chakraborty possesses expertise in communications, key account management, revenue generation and retention, service operations, brand awareness and 29 more skills. He is proficient in Spanish, Hindi, Assamese and English.
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Senior Manager Business OperationsA Real Estate Marketing Firm Apr 2013 - Mar 2017Kolkata Metropolitan Area, West Bengal, IndiaBusiness Operations
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Regional Customer Service ManagerTata Tele Services Jun 2008 - Apr 2013I was hired as Additional Manager in Enterprise Business Unit, Karnataka. During my first three years, I was assigned the task of managing a set of top enterprise clients of Bangalore ; responsible for wireline as well as wireless services; Revenue enhancement, revenue realization & retention and last but not the least Service Assurance had been my key performance indicators. In 2011, I was given the responsibility of heading the CSD function for SME BU of Eastern India. I have successfully managed all the related responsibilities which come under a full fledged CSD function. -
Corporate Relationship ManagerBharti Airtel Jun 2004 - Jun 2008Here I have acquired customer service skills and Client Relationship management in the true sense of the term and made me a customer service champion ; underwent various soft skills training sessions , six sigma training programmes. The experience had nurtured me to deal with high value customers with utmost care and sensitivity, CSAT had been the prime goal.I have managed various roles starting from in bound (Contact centre environment) queries/requests/complaints to high level escalations, managed Nodal officer & CMD escalations desk as well.During my last year in Airtel ( 2007-08) I was assigned the task of managing top corporates who availed mobility services of Airtel. The most critical responsibilities were revenue retention, revenue realization , revenue enhancement for the given set of top corporates. -
Executive Customer Service - CorporateReliance Infocomm Ltd Nov 2003 - May 2004I was responsible for handling service related requests/complaints/queries pertaining to the corporate clients of Karnataka.The clients belong edto both wireless & Wireline segments.
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Training ConsultantNiit Cats Dec 2001 - Jan 2003New Delhi Area, IndiaI was a training consultant for short term advanced courses in Ecommerce Technologies; was responsible for training & business development.
Siddhartha Chakraborty Skills
Siddhartha Chakraborty Education Details
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Niit LtdEcommerce Technologies -
Mathematics -
Gauhati UniversityB.Sc. In Mathematics
Frequently Asked Questions about Siddhartha Chakraborty
What is Siddhartha Chakraborty's email address?
Siddhartha Chakraborty's email address is si****@****mes.com
What schools did Siddhartha Chakraborty attend?
Siddhartha Chakraborty attended Niit Ltd, Delhi University, Gauhati University.
What skills is Siddhartha Chakraborty known for?
Siddhartha Chakraborty has skills like Communications, Key Account Management, Revenue Generation And Retention, Service Operations, Brand Awareness, Customer Retention And Engagement, Customer Satisfaction, Telecommunications, Business Development, Resource Management, Vendor Management, Team Management.
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Siddhartha Chakraborty
Bengaluru -
3gmail.com, wm.edu, quantiphi.com1 +175794XXXXX
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2stu.ximb.ac.in, gmail.com -
2gmail.com, royalenfield.com -
Siddhartha Chakraborty
Kolkata
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