I am a passionate and results-driven professional in the realms of software engineering and data science. With a comprehensive understanding of Windows, Mac, and Linux operating systems, I have successfully supported and optimised IT infrastructures across diverse geographies, helping businesses thrive in a digitally transformed world to solve complex problems. Armed with a Master's in Advanced Computing, I am known for my ability to analyse data, create insightful reports, and develop predictive models. Based in the UK, I bring a diverse skill set honed through both academic pursuits and hands-on professional experience. Having worked as a Data Insights Strategist at SK Ramesh Investment Solutions in India, I have experience in analysing insurance claim data, identifying risk factors, and creating visually compelling data insights reports for stakeholders. I have also engaged in developing a predictive model to analyse future market behaviour, showcasing my commitment to staying ahead in the evolving landscape of data science.In my current role as a Financial Consultant/Analyst at Thames Water, I assist customers with financial inquiries, including billing and payment adjustments, ensuring accurate resolutions while delivering exceptional customer service. I also analyse customer account data to identify discrepancies and recommend tailored solutions, demonstrating my ability to balance analytical expertise with a customer-focused approach.I am passionate about helping organisations to understand what they could do with the data they have and how they could improve their business. Drop me a message if you've got any interesting opportunities for me.