Siddharth Bantval Email & Phone Number

Mumbai, MH, IN

Mumbai, Maharashtra, India

• Work collaboratively with the management team to identify the training needs of the project
• Schedule training sessions according to the requirements
• Plan and implement an effective training curriculum
• Create training materials like videos/PowerPoint presentations tailored to the needs of the target audience
• Deliver skill-based training (Technical and Soft Skills) as per the project's requirements
• Design and implement monitoring systems to ensure all trainees are performing according to the project requirements and the acquired training

Mumbai, Maharashtra, India

• Work collaboratively with the management team to identify the training needs of the project
• Schedule training sessions according to the requirements
• Plan and implement an effective training curriculum
• Create training materials like videos/PowerPoint presentations tailored to the needs of the target audience
• Deliver skill-based training (Technical and Soft Skills) as per the project's requirements
• Design and implement monitoring systems to ensure all trainees are performing according to the project requirements and the acquired training

Mumbai, Maharashtra, India

• Trained more than 600+ aspirants to make them employable in the Operations domain
• Placed 300+ aspirants by providing specialized training which is relevant to the current job market
• Created session planners and amended the existing training content to suit the requirements of the learners
• Worked on automizing training videos as part of the Automation project

Mumbai, Maharashtra, India

• Key member of the team responsible for conducting interviews and shortlisting candidates
• Managed candidates’ queries and addressed their concerns promptly
• Lead FAQ/ Training sessions and meetings for the candidates shortlisted after interviews
• Responsible for quality assurance of submitted documentation and ensuring readiness to onboard selected candidates onto the platform
• Coached candidates ready to be onboarded as full-time tutors
• Acted as a single point of contact for customers and addressed their concerns and queries related to service delivery

Mumbai, Maharashtra, India

• Key member of the team responsible for conducting interviews and shortlisting candidates
• Coached shortlisted candidates on improving their performance and productivity
• Conducted process training and induction sessions for candidates and ensured they were familiar with policies and procedures
• Acted as the single point of contact for multiple teams, ensuring that the onboarding process was efficient
• Lead FAQ/ Training sessions and meetings for tutors
• Assisted the Talent Acquisition Team by screening and evaluating candidates to ensure the hiring of the most qualified individuals

Mumbai, Maharashtra, India

• Prepared and developed E-learning modules on diverse topics ranging from Emotional Intelligence to Corporate Leadership
• Conducted training and orientation sessions for both the existing and new workforce to develop new skills among the employees

Mumbai, Maharashtra, India

• Coached and guided employees in achieving their long/short-term goals
• Prepared coaching modules for children, parents, and working professionals on various topics such as time management and parenting
• Organized workshops on goal setting, emotional intelligence, and other related topics
• Actively participated in the effort to brand and promote ICHARS on their various social media platforms
• Wrote blogs for ICHARS on topics related to hypnosis, psychology, and life coaching

Mumbai, Maharashtra, India

• Worked as an academic intern for Master My Life Institute
• Part of the data management team, responsible for maintaining data for students and other stakeholders used by the teaching faculty and management team
• Amended the Standard Operating Procedures (aide-mémoire)
• Acted as a liaison with teachers and management to address any queries from learners
• Led the process of inviting corporate leaders to conduct workshops that provided real-world views for students
• Played a crucial role in organizing several promotional events for the institute

Mumbai, Maharashtra, India

• Worked as a Senior Customer Service Associate for a UK-based utility service company called British Gas (an outsourced client of WNS Global Services)
• Trained associates in effective communication
• Provided excellent customer service to British Gas customers, earning high ratings from both customers and the QA team
• Received lateral promotions in the customer service department

Mumbai, Maharashtra, India

• Managed clients' wealth and investments according to their needs and preferences
• Conducted knowledge-sharing/training sessions for the Ops teams
• Kept up-to-date with the latest market trends and developments in the banking industry to benefit customers
• Actively participated in employee engagement events organized by the HR team

Masters In Emotional Intelligence And Life Coaching, Emotional Intelligence And Life Coaching, O

Activities and Societies: Certificates for 100% attendance for the first year in college participatory certificates in POSH workshop, NLP.

Bachelor Of Commerce In Financial Markets (Bfm), Financial Markets, A

Activities and Societies: Represented my college in intercollegiate IT Fest for Counter Strike - secured First Runner Up in the same.