Siddharth Borgaonkar Email & Phone Number

California, United States

Albertson, NY, US

Seattle, WA, US

• Primary responsibilities included:
• Helping global customers design and develop AWS based cloud solutions, providing technical guidance, and advocating for the customer
• Owning escalations to ensure flawless customer experience for a global Technology customer
• Ensuring that the customer’s AWS environments remain operationally healthy while reducing cost and complexity
• Providing detailed reviews of service disruptions, metrics, and detailed pre-launch planning
• Uplifting customer capabilities by organizing workshops and immersion days

Seattle, WA, US

• Primary responsibilities included:
• Helping organizations meet their business outcomes by converting their requirements into AWS based solutions and providing technical guidance
• Recommending automated solutions to detect and remediate non-compliance with AWS security best practices using services like AWS Security Hub, AWS Config, and AWS Lambda using AWS SDK for Python (Boto3)
• Leveraging Infrastructure as Code using AWS CloudFormation to provision resources for customers’ AWS solutions
• Creating engagement deliverables such as recommendation documents, user guides, and other project artifacts
• Member of the Networking TFC (Technical Field Community) which is an area of specialization for AWS Networking

Seattle, WA, US

• Primary responsibilities included:
• Helping global customers design and develop AWS based cloud solutions, providing technical guidance, and advocating for the customer
• Owning escalations to ensure flawless customer experience for a global Healthcare & Life Sciences customer
• Ensuring that the customer’s AWS environments remain operationally healthy while reducing cost and complexity
• Providing detailed reviews of service disruptions, metrics, and detailed pre-launch planning
• Uplifting customer capabilities by organizing workshops and immersion days

Albertson, NY, US

• Primary responsibilities included:
• Functioning as a trusted advisor to clients in all technical matters pertaining to network infrastructure and enterprise security.
• Spearheading whiteboard sessions and design consultations with clients to provide efficient solutions aimed at resolving their specific IT problems.
• Creating statements of work and estimates for projects based on discussions with clients and project requirements.
• Helping customers understand security of assets in public cloud platforms.

Albertson, NY, US

Albertson, NY, US

Albertson, NY, US

• Primary responsibilities included:
• Designing and implementing infrastructure and security solutions to address IT needs and concerns of organizations, working with multiple products from different vendors across the industry.
• Migrating legacy firewalls to next generation firewalls using application-based policies and threat prevention features.
• Assisting clients to operationalize firewall logs and tune logging to reduce noise and alert fatigue.
• Deploying switches to replace existing legacy equipment.
• Configuring and deploying edge routers and firewalls at corporate and branch offices to provide redundant wide area network and internet connectivity.

Morristown, NJ, US

• Alliant Technologies is now known as TenFour.
• Provided tier 1 and tier 2 support for network devices and end systems as part of network operations team.
• Configured and deployed Cisco routers as part of the professional services team in line with internal reference architectures.
• Performed troubleshooting of IP network issues in a timely manner, with an SLA compliance of 100% for priority 1 issues.
• Created and maintained network documentation for clients.
• Developed knowledge base articles with updated network diagrams and troubleshooting procedures to facilitate expedited training of new hires.

Brooklyn, NY, US

• Led the team and coordinated enrollment operations.
• Defined operations and process flows for graduate student applications.
• Organized and managed events to help graduate students with their university orientation.
• Managed communications with prospective graduate students regarding application status.

Bangalore, Karnataka, IN

• Analyzed and triaged critical issues as a key member of the Baseline team, wherein the anomalies in the production system were traced to their database inconsistencies and the unstable transaction scenarios were.
• Designed and implemented modules for new and existing applications on the client system using COBOL, CICS and DB2.
• Developed unit test plans and integration test plans and created test scripts for manual testing of new modules.

Bangalore, Karnataka, IN

• Completed extensive training in mainframe technology.
• Graduated from training in programming fundamentals like languages and databases.
• Awarded STAR certification for excellence in soft skills and business communication from Infosys Leadership Institute.

Master Of Science (M.S.), Computer Engineering

Certificate, Telecommunication Network Management

Bachelor Of Engineering (B.E.), Computer Engineering