• Organising merchandise on shop floor• Assisting customers (50+ everyday) and advising them on choices• Selling and processing payments at checkout• Maintaining store in clean and tidy condition• Attaching and updating pricing tags on merchandise• Carrying out stocktaking duties• Handling returns and exchanges• Dealing with customer complaints and suggesting solutions• Performing store opening and closing operations

• Oversaw the proper opening and closing of the store, including monitoring cleanliness of the store and the accuracy of a cash drawer from open to close.• Worked independently without an immediate supervisor for extended periods of time• Communicated with manager on what was needed in stock and boosted sales by 10% by recommending products based on market research and customer interaction • Greeted about customers 60+ daily and assisted them with location of products.• Took cash and credit card payments.• Received, stored and stocked merchandise.• Completed all necessary paperwork associated with merchandize.• Stocked shelves and maintained cleanliness of both shelves and work areas.• Provided training to new employees.

Worked for the ACT Economic Development Division under the mentorship of Strategy&• Apply relevant theoretical knowledge and skills to solve a specified business problem• Research, analyse, evaluate and propose practical solutions to the business problem encountered by the client organisation• Work effectively and professionally within a team to develop practical solutions to a specified business problem• Communicate effectively with peers and business professionals• Construct a professional industry report• Critically reflect upon the value of lifelong learning processes provided through the project experience

• Business process and workflow mapping and systems support, identified most efficient way forward by using project logic in staged process • Undertaking data analysis- including break-even, cost per service and unit costing• Undertaking internal audit process for audit testing and analysis• Use financial accounting software, MYOB and a client management system, Supportability software to analyse capabilities for reporting and analysis• Coped with deadlines and communication challenges in an virtual environment

• Packaged and provided clean garments to customers and collected payments from them.• Loaded clothes into the proper machines and operated those machines, in a safe manner. Unloaded, counted, and hanged all dry-cleaned clothes from the machines and inspected and packaged all customer orders for delivery.• Efficiently handled the pre-trip and post-trip inspections of the vehicle before leaving the company premises and maintained complete records regarding the invoices, products delivered, and special instructions regarding delivery.• Regularly and responsibly handled the work-related and customer service complaints (10+ per day) and resolved them with high customer satisfaction• Successfully complete completed all deliveries under strict time constraints (approx. 130 kms in 4 hours) by planning and following the most efficient routes for delivering goods.• Demonstrated flexibility while cross-training within various roles to meet organizational demand and developed long-term healthy relations with the employer by working casually in 2021 whenever they had a shortage of staff.