· Collaborated with 4 distinct Agile project teams on technical development initiatives for projects valued at $2.5 million.· Managed interdependency, tasks, and meetings with cross-function multiple teams ranging from data owners, SMEs, data modelers, developers, and testers.· Served as liaison for the team, owned planning, stand-ups, demos, requirement-gathering sessions, and retrospectives, with the client and stakeholders for business needs and objectives.· Conducted gap analysis to identify areas of improvement and expectations and worked with the development team to address them using tools such as Microsoft Visio and Lucid Chart.· Cultivated operational excellence within the teams by collaborating with multiple cross-functional teams to gather requirements, identify gaps, and handle change requests.· Drafted MVPs, conducted PI planning sessions, and coordinated between onshore/ offshore teams.· Served as a technical liaison, supporting engineering, management, procurement, sales and marketing, quality assurance, and supply base.· Focus on metrics development, Key Performance Indicators (KPIs) aligned with business goals and initiatives, and the management of post-release product feedback.· Developed dashboards and visualizations using Tableau to communicate data insights to stakeholders.· Utilized Jira, SharePoint, Confluence, and MS Project for documentation, managing project tasks, and tracking progress toward project milestones.

· Conducted stakeholder interviews to gather requirements using various elicitation techniques and documented them for a new health information system project.· Used Queries to generate monthly HEDIS reports using a 12-month month-rolling measurement period from a Clinical data repository using tools such as Microsoft Excel and SQL.· Analyzed data from electronic health records to identify trends and make recommendations for process improvements using tools such as Microsoft Excel and SQL.· Developed functional specifications for a new health information system using tools such as Microsoft Word and Google Docs.· Worked with cross-functional teams to identify and implement solutions to improve patient care, using tools such as Asana and Trello for project management.· Worked on Collecting payment-related requirements in conjunction with stakeholders.· Specify the payment options, user requirements, and legal restrictions.· Ensured protection by implementing security measures to safeguard data, such as encryption and access limits, and ensured compliance with industry regulations (e.g., PCI DSS).· Implement security measures (e.g., encryption, access controls) to protect payment data.· Conducted user acceptance testing to ensure the new health information system met user requirements using tools such as JIRA and HP Quality Center.· Collaborated towards the development of user manuals and other technical documentation.· Worked with compliance teams to ensure the new system was compliant with relevant laws and regulations using tools such as the HIPAA Security Rule Toolkit and the FDA's Code of Federal Regulations.

· Implemented Omni channel POC & POS upgrading OS with third-party vendor support.· Collaborated with Digital Marketing, e-commerce, and Strategic partnership teams to drive campaign growth.· Provided technical guidance to clients and partners on enterprise-level e-commerce platforms.· Conducted functional and non-functional testing and defined and traced software defects in JIRA.· Analyzed business requirements via JAD sessions and documented them in BRD and as user stories in JIRA/Azure DevOps· Conducted walk-through meetings with developers to review BRD (Business Requirements Document) and understand feasibility.· Participated in documenting system architecture design and technical specifications.· Provided support to Project Managers, Program Managers, Product Assurance, and Developers· Coordinated with business and documented test scenarios and test scripts.· Documented user manual and trained a large user group (50+) in different business areas through classroom training, Train the Trainer approach, presentations, and online meetings.· Involved in documenting various individual enhancement requests from the business, following up on implementation, and performing UAT.

· Responsible for the overall rollout of the Project Phases operating in onsite and offshore models which includes initiation, successful execution, planning, monitoring, controlling, and closure,· Organized and led project meetings for a diverse audience (from technicians to vice presidents)· Data Collection and Data Capture through importing Google Sheets and MS Excel sheets.· Automated Timeline Triggers in Advance tasks of a project through Smartsheet automation feature reminders that were sent to concerned team members before it was scheduled to begin.· Worked with stakeholders towards gathering and analyzing information and developing and communicating recommendations as well as escalation of issues whenever necessary.· SME from the WM side to document and assist developers in understanding the requirements.